# AlignOps Help Center

> Welcome to the ToolWatch Help Center!

## English

### Getting Started: ToolWatch On-Demand Training Videos

- [\(1 of 6\) Navigation and Tour - ToolWatch Back Office](https://helpcenter.alignops.com/en/articles/14826071-1-of-6-navigation-and-tour-toolwatch-back-office.md): Take a tour of the ToolWatch cloud! Learn how to "pin" warehouses, customize your dashboard favorites, and access help and support tools.
- [\(2 of 6\) Creating List Items - ToolWatch Back Office](https://helpcenter.alignops.com/en/articles/14826208-2-of-6-creating-list-items-toolwatch-back-office.md): Learn how to customize your workspace by adding categories, manufacturers, and units of measure within the ToolWatch Administration section.
- [\(3 of 6\) Create Locations - ToolWatch Back Office](https://helpcenter.alignops.com/en/articles/14845265-3-of-6-create-locations-toolwatch-back-office.md): Learn how to set up Stock and Job locations, define organizational hierarchies, and manage parent-child relationships within ToolWatch Admin.
- [\(4 of 6\) Modify Visibility - ToolWatch Back Office](https://helpcenter.alignops.com/en/articles/14845304-4-of-6-modify-visibility-toolwatch-back-office.md): Learn how to use the Modify Visibility shortcut to quickly sync locations, manufacturers, and categories across warehouses without re-entry.
- [\(5 of 6\) Employees and Users - ToolWatch Back Office](https://helpcenter.alignops.com/en/articles/14845366-5-of-6-employees-and-users-toolwatch-back-office.md): Learn how to manage your team by defining user roles, assigning permissions, and distinguishing between standard employees and system users.
- [\(6 of 6\) Back Office Reporting - ToolWatch Back Office](https://helpcenter.alignops.com/en/articles/14846865-6-of-6-back-office-reporting-toolwatch-back-office.md): Learn to navigate over 100 ToolWatch reports to track inventory by location, manage employee lists, and audit consumable stock levels.
- [\(1 of 12\) Item Search in the TW Mobile App](https://helpcenter.alignops.com/en/articles/15171134-1-of-12-item-search-in-the-tw-mobile-app.md): Locate what you need instantly while on the go. This quick guide covers how to navigate the Item Search features on the ToolWatch Mobile app using your smartphone or tablet.
- [\(2 of 12\) Create Transfers in the TW Mobile App](https://helpcenter.alignops.com/en/articles/15171167-2-of-12-create-transfers-in-the-tw-mobile-app.md): Manage asset logistics on the go! This quick guide shows you how to create, execute, and track Transfer Tickets directly from the ToolWatch Mobile app.
- [\(3 of 12\) Create a Request Ticket \(Field\) in the TW Mobile App](https://helpcenter.alignops.com/en/articles/15171187-3-of-12-create-a-request-ticket-field-in-the-tw-mobile-app.md): Need tools or materials from the warehouse? This quick guide shows you how to submit Request Tickets \(requisitions\) directly from the job site using the ToolWatch Mobile app.
- [\(4 of 12\) Create a Verify Ticket \(Field\) in the TW Mobile App](https://helpcenter.alignops.com/en/articles/15171206-4-of-12-create-a-verify-ticket-field-in-the-tw-mobile-app.md): Perform quick, on-the-spot inventory checks directly from the field. This guide walks you through the Verify feature on the ToolWatch Mobile app to confirm the tools and materials in your possession.
- [\(5 of 12\) Receiving \(Field\) in the TW Mobile App](https://helpcenter.alignops.com/en/articles/15171208-5-of-12-receiving-field-in-the-tw-mobile-app.md): Log deliveries effortlessly directly from the field. This short guide shows you how to use the Receiving module on the ToolWatch Mobile app to process incoming purchase orders and keep inventory le...
- [\(6 of 12\) Count Inventory \(Field Warehouse\) in the TW Mobile App](https://helpcenter.alignops.com/en/articles/15171218-6-of-12-count-inventory-field-warehouse-in-the-tw-mobile-app.md): Keep your warehouse records spot-on with fast, mobile audits. This guide walks you through using the Count Inventory module on the ToolWatch Mobile app to easily log physical inventory counts from ...
- [\(7 of 12\) Create Service Requests \(Field\) in the TW Mobile App](https://helpcenter.alignops.com/en/articles/15171240-7-of-12-create-service-requests-field-in-the-tw-mobile-app.md): Keep your fleet and equipment in peak condition with instant maintenance reporting. This quick guide shows you how to submit Service Requests directly from the field using the ToolWatch Mobile app.
- [\(8 of 12\) Equipment Usage Log in the TW Mobile App](https://helpcenter.alignops.com/en/articles/15171252-8-of-12-equipment-usage-log-in-the-tw-mobile-app.md): Track hours and maintain job costing on the go! This guide walks you through using the Equipment Usage Log on the ToolWatch Mobile app to easily log operational time for heavy machinery and vehicle...
- [\(9 of 12\) Switching from Field to Warehouse in the TW Mobile App](https://helpcenter.alignops.com/en/articles/15171260-9-of-12-switching-from-field-to-warehouse-in-the-tw-mobile-app.md): Learn how to unlock advanced inventory tools on the go. This quick guide shows you how to switch the ToolWatch Mobile app from Field Mode to Warehouse Mode to access specialized backend functions.
- [\(10 of 12\) Pick a Pick Ticket \(Warehouse\) in the TW Mobile App](https://helpcenter.alignops.com/en/articles/15171266-10-of-12-pick-a-pick-ticket-warehouse-in-the-tw-mobile-app.md): Process and fulfill on-site orders quickly and accurately. This guide walks you through using the Pick Tickets module on the ToolWatch Mobile app to finalize asset distributions from the warehouse ...
- [\(11 of 12\) Express Check In Out in the TW Mobile App](https://helpcenter.alignops.com/en/articles/15171275-11-of-12-express-check-in-out-in-the-tw-mobile-app.md): Speed up your equipment returns and transfers. This short guide shows you how to use the Express Check feature on the ToolWatch Mobile app to process bulk item turn-ins on the fly.
- [\(12 of 12\) Create New Item \(Warehouse\) in the TW Mobile App](https://helpcenter.alignops.com/en/articles/15171282-12-of-12-create-new-item-warehouse-in-the-tw-mobile-app.md): Expand your asset repository directly from your smartphone or tablet. This guide demonstrates how to use the Create New Item module in Warehouse Mode to instantly catalog newly purchased tools and ...
- [\(1 of 7\) Setup Basics- Purchasing and Receiving](https://helpcenter.alignops.com/en/articles/15276627-1-of-7-setup-basics-purchasing-and-receiving.md): Configuring user roles, setting up your preferred vendor list, and establishing tiered approval thresholds.
- [\(2 of 7\) Create a Purchase Order](https://helpcenter.alignops.com/en/articles/15266002-2-of-7-create-a-purchase-order.md): Building new orders, bulk-importing line items from spreadsheets, and utilizing reusable templates.
- [\(3 of 7\) Edit and Submit Purchase Orders](https://helpcenter.alignops.com/en/articles/15266014-3-of-7-edit-and-submit-purchase-orders.md): How to modify open draft POs, attach critical documentation/URLs, and authorize final purchases.
- [\(4 of 7\) Receive Items and Track Tools](https://helpcenter.alignops.com/en/articles/15266018-4-of-7-receive-items-and-track-tools.md): Logging structural warehouse deliveries and transitioning unique tools into your live catalog with permanent serial numbers.
- [\(5 of 7\) Working with Receiving Tickets](https://helpcenter.alignops.com/en/articles/15266031-5-of-7-working-with-receiving-tickets.md): Navigating the receiving browser, modifying actual prices paid, and printing tickets for internal records.
- [\(6 of 7\) Use the Low Level Browser](https://helpcenter.alignops.com/en/articles/15266044-6-of-7-use-the-low-level-browser.md): Automating your inventory workflow by generating fresh purchase order drafts directly from low-stock dashboard alerts.
- [\(7 of 7\) Use the Discrepancy Report](https://helpcenter.alignops.com/en/articles/15266053-7-of-7-use-the-discrepancy-report.md): Tracking, auditing, and resolving variance reports when received quantities don't match your original orders.
- [\(1 of 5\) Introduction to Service and Calibration](https://helpcenter.alignops.com/en/articles/15266578-1-of-5-introduction-to-service-and-calibration.md): Learn the core ecosystem of the module and how Service Plans, Requests, and Work Orders interact to eliminate equipment downtime.
- [\(2 of 5\) Creating and Managing Service Plans](https://helpcenter.alignops.com/en/articles/15266581-2-of-5-creating-and-managing-service-plans.md): Save time by building automated, recurring preventive maintenance templates at the Model level triggered by date, meter, or turns.
- [\(3 of 5\) Work Orders From Request to Completion](https://helpcenter.alignops.com/en/articles/15292921-3-of-5-work-orders-from-request-to-completion.md)
- [\(4 of 5\) Using Service Requests](https://helpcenter.alignops.com/en/articles/15292936-4-of-5-using-service-requests.md)
- [\(5 of 5\) Monitoring Reporting and Navigation](https://helpcenter.alignops.com/en/articles/15292955-5-of-5-monitoring-reporting-and-navigation.md)
- [\(1 of 4\) Navigation and Tour-TW Transfers and Pick Tickets](https://helpcenter.alignops.com/en/articles/15073266-1-of-4-navigation-and-tour-tw-transfers-and-pick-tickets.md): Take a tour of the ToolWatch cloud! Learn how to "pin" warehouses, customize your dashboard favorites, and access help and support tools.
- [\(2 of 4\) Item Browser - TW Transfers and Pick Tickets](https://helpcenter.alignops.com/en/articles/15073284-2-of-4-item-browser-tw-transfers-and-pick-tickets.md)
- [\(3 of 4\) Transfers - TW Transfers and Pick Tickets](https://helpcenter.alignops.com/en/articles/15073302-3-of-4-transfers-tw-transfers-and-pick-tickets.md): Keep your assets moving efficiently with our guide to Inventory Transfers. This course walks you through the two primary ways to initiate and process transfer tickets, ensuring your tools and mater...
- [\(4 of 4\) Requisitions Pick Tickets - TW Requisitions and Pick Tickets](https://helpcenter.alignops.com/en/articles/15073316-4-of-4-requisitions-pick-tickets-tw-requisitions-and-pick-tickets.md): Ensure the field has exactly what they need with our guide to Requisitions and Pick Tickets. Learn to manage the request-to-delivery lifecycle while keeping your warehouse organized.
- [\(1 of 8\) Navigation and Tour - TW Warehouse Superuser](https://helpcenter.alignops.com/en/articles/15070764-1-of-8-navigation-and-tour-tw-warehouse-superuser.md): Take a tour of the ToolWatch cloud! Learn how to "pin" warehouses, customize your dashboard favorites, and access help and support tools.
- [\(2 of 8\) Create Unique Tools - TW Warehouse Superuser](https://helpcenter.alignops.com/en/articles/14845409-2-of-8-create-unique-tools-tw-warehouse-superuser.md): Learn to differentiate between tools and equipment, manage your product catalog, and track individual high-value items using unique IDs.
- [\(3 of 8\) Create Quantity Tools - TW Warehouse Superuser](https://helpcenter.alignops.com/en/articles/14845436-3-of-8-create-quantity-tools-tw-warehouse-superuser.md): Learn how to manage bulk inventory by adding quantity tools, adjusting stock levels, and assigning shared barcodes to entire product models.
- [\(4 of 8\) Item Browser - TW Warehouse Superuser](https://helpcenter.alignops.com/en/articles/15071769-4-of-8-item-browser-tw-warehouse-superuser.md): Get familiar with the central hub of your inventory management with our walkthrough of the Item Browser. This course covers the essentials of navigation and customization, helping you find, organiz...
- [\(5 of 8\) Materials and Consumables - TW Warehouse Superuser](https://helpcenter.alignops.com/en/articles/15072210-5-of-8-materials-and-consumables-tw-warehouse-superuser.md): Learn to track the items that get used up or installed on the job. This quick guide covers how to add, categorize, and manage your high-turnover inventory.
- [\(6 of 8\) Material Inventory - TW Warehouse Superuser](https://helpcenter.alignops.com/en/articles/15072628-6-of-8-material-inventory-tw-warehouse-superuser.md): Optimize your logistics by managing inventory across multiple warehouses. This course explores how to track material locations and stock levels for better visibility.
- [\(7 of 8\) Low Level Browser - TW Warehouse Superuser](https://helpcenter.alignops.com/en/articles/15072732-7-of-8-low-level-browser-tw-warehouse-superuser.md): Stay ahead of inventory shortages with the Low Level Browser. This course shows you how to automate restocking alerts by setting custom inventory thresholds for every item in your warehouse.
- [\(8 of 8\) Retiring Tools - TW Warehouse Superuser](https://helpcenter.alignops.com/en/articles/15072847-8-of-8-retiring-tools-tw-warehouse-superuser.md): Learn how to keep your active inventory clean by properly retiring tools that are no longer in service. This course covers the end-to-end process of removing items from the Item Browser and how to ...
- [\(1 of 7\) Wireless Tracking Overview](https://helpcenter.alignops.com/en/articles/16222559-1-of-7-wireless-tracking-overview.md): Learn how gateways and tags work together to provide real-time visibility for your tools and equipment.
- [\(2 of 7\) Registering Gateways](https://helpcenter.alignops.com/en/articles/16222613-2-of-7-registering-gateways.md): Master the steps to add wired or battery-powered gateways to the cloud to start detecting signals at your locations.
- [\(3 of 7\) Registering & Linking Tags](https://helpcenter.alignops.com/en/articles/16222623-3-of-7-registering-linking-tags.md): Learn to register wireless tags and link them to specific tools using either the ToolWatch web platform or mobile app.
- [\(4 of 7\) Navigating the Map](https://helpcenter.alignops.com/en/articles/16222704-4-of-7-navigating-the-map.md): Master the interactive map to locate assets, interpret scan types, and use hover cards for instant data insights.
- [\(5 of 7\) Auditing Wireless Tracking in the Item Browser](https://helpcenter.alignops.com/en/articles/16222872-5-of-7-auditing-wireless-tracking-in-the-item-browser.md): Learn to use Advanced Search to filter for wireless tools and customize your columns to audit scan data in the Item Browser.
- [\(6 of 7\) Field Scanning and History](https://helpcenter.alignops.com/en/articles/16222958-6-of-7-field-scanning-and-history.md): Audit locations on the go and review past sessions using the Wireless Scan tool in the ToolWatch Mobile App.
- [\(7 of 7\) Troubleshooting & Reports](https://helpcenter.alignops.com/en/articles/16223026-7-of-7-troubleshooting-reports.md): Troubleshoot tag, gateway, and GPS issues, then learn how Tiered accounts use specialized reports to audit inventory data.

### TW General Topics

- [App Switcher: Quickly Move Between AlignOps Products](https://helpcenter.alignops.com/en/articles/12462192-app-switcher-quickly-move-between-alignops-products.md): Use the App Switcher to access all AlignOps products from ToolWatch. Jump to other apps instantly with one click.
- [Assigning or Removing a Tool as Personal Issue \(PI\)](https://helpcenter.alignops.com/en/articles/10858803-assigning-or-removing-a-tool-as-personal-issue-pi.md)
- [Choosing the Correct Label Material for Scanning Tools](https://helpcenter.alignops.com/en/articles/16025680-choosing-the-correct-label-material-for-scanning-tools.md): Learn how to choose the right label or tagging material for your tools and equipment to prevent lost barcodes, prevent re-labeling labor, and ensure maximum tracking reliability across any job site...
- [Cloud Settings \(Video\)](https://helpcenter.alignops.com/en/articles/10275395-cloud-settings-video.md)
- [Enable Notifications When Retired Tool is Wirelessly Scanned](https://helpcenter.alignops.com/en/articles/10436985-enable-notifications-when-retired-tool-is-wirelessly-scanned.md)
- [Expired Session Error Message - ToolWatch](https://helpcenter.alignops.com/en/articles/10344345-expired-session-error-message-toolwatch.md): Expired Session Error Message Troubleshooting in ToolWatch
- [Logging into the Platform](https://helpcenter.alignops.com/en/articles/10471641-logging-into-the-platform.md)
- [Org Tree](https://helpcenter.alignops.com/en/articles/10275403-org-tree.md)
- [Org Tree Explained](https://helpcenter.alignops.com/en/articles/10910788-org-tree-explained.md): Learn how the Org Tree controls item ownership, access, and visibility based on Stock Locations.
- [Reinstating Deleted Items from the Recycle Bin](https://helpcenter.alignops.com/en/articles/10731123-reinstating-deleted-items-from-the-recycle-bin.md)
- [Setting up SAML Single Sign On](https://helpcenter.alignops.com/en/articles/10471669-setting-up-saml-single-sign-on.md): This configuration uses the Security Assertion Markup Language \(SAML\)
- [Settings Section](https://helpcenter.alignops.com/en/articles/10910740-settings-section.md)
- [Setting Up User and Location Notifications \(Video\)](https://helpcenter.alignops.com/en/articles/10275465-setting-up-user-and-location-notifications-video.md)
- [Set Up Email or SMS Notifications \(Cloud Only\)](https://helpcenter.alignops.com/en/articles/10629594-set-up-email-or-sms-notifications-cloud-only.md): Learn how to set up email and SMS notifications in ToolWatch Cloud. Notification settings are not available in the mobile app.
- [How to Delete Items in ToolWatch](https://helpcenter.alignops.com/en/articles/11081763-how-to-delete-items-in-toolwatch.md)
- [How to Find Out Who Deleted a Record in ToolWatch](https://helpcenter.alignops.com/en/articles/11201567-how-to-find-out-who-deleted-a-record-in-toolwatch.md): See who deleted an employee, tool, or other record in ToolWatch using the Recycle Bin. Restore deleted items if needed.
- [How to Delete a Model from the Catalog](https://helpcenter.alignops.com/en/articles/11740836-how-to-delete-a-model-from-the-catalog.md): Learn how to delete a model from the Catalog using the Actions menu in ToolWatch.

### TW Administration

- [Adding an Administrator to ToolWatch](https://helpcenter.alignops.com/en/articles/10275405-adding-an-administrator-to-toolwatch.md)
- [Adding Employees and Users](https://helpcenter.alignops.com/en/articles/10470858-adding-employees-and-users.md)
- [Adding a User to ToolWatch](https://helpcenter.alignops.com/en/articles/10275404-adding-a-user-to-toolwatch.md)
- [Associating Cost Codes and Cost Centers](https://helpcenter.alignops.com/en/articles/10581317-associating-cost-codes-and-cost-centers.md)
- [Automatically Reassign GPS Assets with Geofences](https://helpcenter.alignops.com/en/articles/15961915-automatically-reassign-gps-assets-with-geofences.md): Set up geofences to automatically reassign GPS tools when they cross jobsite boundaries in ToolWatch.
- [Benefits of Using Custom Fields in ToolWatch](https://helpcenter.alignops.com/en/articles/10922887-benefits-of-using-custom-fields-in-toolwatch.md)
- [Create and Edit a Cost Code](https://helpcenter.alignops.com/en/articles/11107276-create-and-edit-a-cost-code.md)
- [Creating Cost Centers \(Video\)](https://helpcenter.alignops.com/en/articles/10275409-creating-cost-centers-video.md)
- [Creating Cost Codes \(Videos\)](https://helpcenter.alignops.com/en/articles/10275412-creating-cost-codes-videos.md)
- [Create Lists: Tool, Material, Unit of Measure, Manufacturers \(Video\)](https://helpcenter.alignops.com/en/articles/10275434-create-lists-tool-material-unit-of-measure-manufacturers-video.md)
- [Creating a New List Item](https://helpcenter.alignops.com/en/articles/10275367-creating-a-new-list-item.md): List Items are customizable and populated with information tailored to your company’s specific needs.
- [Creating a New User Role](https://helpcenter.alignops.com/en/articles/10275400-creating-a-new-user-role.md): User roles allow your organization to control who can access specific features and data in the ToolWatch database.
- [Creating New ToolWatch Records in Bulk Using Data Loader](https://helpcenter.alignops.com/en/articles/15327449-creating-new-toolwatch-records-in-bulk-using-data-loader.md): Learn how to use the Data Loader utility to retrieve blank templates and create new database records in ToolWatch.
- [Creating Standard & User Employees \(Video\)](https://helpcenter.alignops.com/en/articles/10275429-creating-standard-user-employees-video.md)
- [Creating Stock & Non-Stock Locations \(Video\)](https://helpcenter.alignops.com/en/articles/10275431-creating-stock-non-stock-locations-video.md)
- [Creating Units of Measure \(Video\)](https://helpcenter.alignops.com/en/articles/10275426-creating-units-of-measure-video.md)
- [Custom Fields Columns & Descriptions in ToolWatch](https://helpcenter.alignops.com/en/articles/11003045-custom-fields-columns-descriptions-in-toolwatch.md)
- [Data Merge Utility](https://helpcenter.alignops.com/en/articles/10275360-data-merge-utility.md): Consolidate duplicate list entries into a single master record to maintain clean data across the ToolWatch platform.
- [Employee vs User](https://helpcenter.alignops.com/en/articles/10275451-employee-vs-user.md)
- [Enable Requisition Browser \(Enterprise & Pro\)](https://helpcenter.alignops.com/en/articles/10275504-enable-requisition-browser-enterprise-pro.md): Learn how to enable the Requisition Browser and configure user roles to manage field requests through a pick, purchase, or reject workflow.
- [Filtering and Searching List Items under Company Lists & Settings](https://helpcenter.alignops.com/en/articles/10275358-filtering-and-searching-list-items-under-company-lists-settings.md): Within many of the List Item options, you have the ability to easily filter and search.
- [How to Create Custom Fields in ToolWatch](https://helpcenter.alignops.com/en/articles/11003392-how-to-create-custom-fields-in-toolwatch.md)
- [How to Create a Stock or Job \(Non-Stock\) Location](https://helpcenter.alignops.com/en/articles/11101356-how-to-create-a-stock-or-job-non-stock-location.md): ToolWatch supports two types of locations that serve different purposes in managing your inventory and equipment:
- [How to Modify Visibility](https://helpcenter.alignops.com/en/articles/10443685-how-to-modify-visibility.md): Adjust visibility settings to control which lists and categories appear in dropdown menus and the Item Browser.
- [How to Automatically Reassign GPS Assets with Geofences](https://helpcenter.alignops.com/en/articles/12245414-how-to-automatically-reassign-gps-assets-with-geofences.md): Learn how to enable global geofencing and set up location boundaries to automatically reassign GPS assets in ToolWatch.
- [How to Create Tool, Material, or Template Categories in ToolWatch](https://helpcenter.alignops.com/en/articles/11407694-how-to-create-tool-material-or-template-categories-in-toolwatch.md): Use categories to organize your tools, materials, or templates in ToolWatch for easier item tracking and management.
- [Deactivating a Location or Restricting Transfers](https://helpcenter.alignops.com/en/articles/10451216-deactivating-a-location-or-restricting-transfers.md): Learn how to change a location's status to inactive or restrict item transfers in the ToolWatch platform.
- [Importing Meter/Mileage Information](https://helpcenter.alignops.com/en/articles/10459438-importing-meter-mileage-information.md)
- [Login Settings](https://helpcenter.alignops.com/en/articles/10275365-login-settings.md): For enhanced security, you can customize your login settings.
- [Managing Existing Employee ToolWatch Profiles](https://helpcenter.alignops.com/en/articles/10471084-managing-existing-employee-toolwatch-profiles.md)
- [Numbering](https://helpcenter.alignops.com/en/articles/10684538-numbering.md)
- [Role Management](https://helpcenter.alignops.com/en/articles/10471571-role-management.md)
- [Status Codes](https://helpcenter.alignops.com/en/articles/10275362-status-codes.md): Status Codes are used to assign a particular statuses to your tools and equipment.
- [System Numbering and User Numbering](https://helpcenter.alignops.com/en/articles/10684546-system-numbering-and-user-numbering.md)
- [Tool & Equipment Aging Periods](https://helpcenter.alignops.com/en/articles/10275364-tool-equipment-aging-periods.md): Quickly see which tools and equipment have not been scanned, transferred, or counted within a certain period of time within the Item Browser
- [Types of Lists](https://helpcenter.alignops.com/en/articles/10275359-types-of-lists.md): Lists in ToolWatch are customizable and populated with information that supports your company’s specific needs. Throughout the platform, you will see several drop-down lists that help standardize d...
- [Updating a Company Logo](https://helpcenter.alignops.com/en/articles/10275368-updating-a-company-logo.md): Your company logo can be added to your database.
- [Updating ToolWatch Records in Bulk Using Data Loader](https://helpcenter.alignops.com/en/articles/15327434-updating-toolwatch-records-in-bulk-using-data-loader.md): Learn how to use the Data Loader utility to export, modify, and update existing records in bulk within ToolWatch.
- [Using the Settings Menu in Administration](https://helpcenter.alignops.com/en/articles/11509957-using-the-settings-menu-in-administration.md): Learn how to use the Administration \> Settings section to create and manage categories, units, cost codes, and more in ToolWatch.

### TW Dashboards

- [Customizing Dashboards \(Video\)- Enterprise only](https://helpcenter.alignops.com/en/articles/10275366-customizing-dashboards-video-enterprise-only.md)
- [System Dashboard Configuration](https://helpcenter.alignops.com/en/articles/10275402-system-dashboard-configuration.md)

### TW Inventory 

- [Add or Change an Image to a Catalog Record](https://helpcenter.alignops.com/en/articles/10860908-add-or-change-an-image-to-a-catalog-record.md)
- [Add Model to Job Stock List - Enterprise only](https://helpcenter.alignops.com/en/articles/10275374-add-model-to-job-stock-list-enterprise-only.md)
- [Adding Repair Parts to a Model Record](https://helpcenter.alignops.com/en/articles/11096532-adding-repair-parts-to-a-model-record.md)
- [Add Items to an Existing Model Record](https://helpcenter.alignops.com/en/articles/11326550-add-items-to-an-existing-model-record.md): Learn how to add new items to an existing tool or material model using the Item Browser or Catalog in ToolWatch.
- [Adding a Tool Model Service Plan to a Tool \(Video\)](https://helpcenter.alignops.com/en/articles/10275433-adding-a-tool-model-service-plan-to-a-tool-video.md)
- [Add Tools or Materials from the All Products Catalog](https://helpcenter.alignops.com/en/articles/10275382-add-tools-or-materials-from-the-all-products-catalog.md): Learn how to add tool or material model records using the All Products Catalog and complete setup based on item type and tracking method.
- [Adding Unique Tools from the Product Catalog \(Video\)](https://helpcenter.alignops.com/en/articles/10275427-adding-unique-tools-from-the-product-catalog-video.md)
- [Best Practices for Numbering and Labeling Tools and Equipment](https://helpcenter.alignops.com/en/articles/12119567-best-practices-for-numbering-and-labeling-tools-and-equipment.md): Learn best practices for numbering, barcoding, and tagging tools in ToolWatch to ensure accurate tracking and visibility.
- [Catalog Records](https://helpcenter.alignops.com/en/articles/10860645-catalog-records.md)
- [Catalog Home Page Navigation and Options](https://helpcenter.alignops.com/en/articles/10860542-catalog-home-page-navigation-and-options.md)
- [Creating a Kit](https://helpcenter.alignops.com/en/articles/10895562-creating-a-kit.md)
- [Creating a Transfer Ticket from Item Browser \(Video\)](https://helpcenter.alignops.com/en/articles/10275428-creating-a-transfer-ticket-from-item-browser-video.md)
- [Creating a Service Request from Scratch in the Service Request Browser](https://helpcenter.alignops.com/en/articles/10471068-creating-a-service-request-from-scratch-in-the-service-request-browser.md): Use the Service Requests screen to submit a new request for maintenance, repair, or inspection. Follow the steps below to create and submit a new request.
- [Express Check-In](https://helpcenter.alignops.com/en/articles/10840831-express-check-in.md)
- [The Item Browser Overview](https://helpcenter.alignops.com/en/articles/10894916-the-item-browser-overview.md): Manage tools and materials by searching, filtering, and exporting inventory data to improve project visibility and asset tracking.
- [Item Browser Columns](https://helpcenter.alignops.com/en/articles/10894932-item-browser-columns.md): Learn to customize your Item Browser by adding or rearranging columns. Includes a full list of column definitions for better reporting.
- [The Item Browser \(Video\)](https://helpcenter.alignops.com/en/articles/10275394-the-item-browser-video.md)
- [Item Browser Advanced Search](https://helpcenter.alignops.com/en/articles/11062057-item-browser-advanced-search.md): The Advanced Search feature in the Item Browser allows you to quickly locate tools or materials based on specific search criteria.
- [Job Stock Browser Overview](https://helpcenter.alignops.com/en/articles/11062390-job-stock-browser-overview.md)
- [Locating a Kit in the Item Browser](https://helpcenter.alignops.com/en/articles/10895581-locating-a-kit-in-the-item-browser.md)
- [The Low Level Browser](https://helpcenter.alignops.com/en/articles/10906708-the-low-level-browser.md)
- [Manually Adding Unique Tools \(Video\)](https://helpcenter.alignops.com/en/articles/10275425-manually-adding-unique-tools-video.md)
- [Manage Purchase Info in the Item Browser](https://helpcenter.alignops.com/en/articles/11739083-manage-purchase-info-in-the-item-browser.md): Learn how to add or edit purchase dates, costs, purchase order numbers, and warranty expiration for items in the Item Browser.
- [Manage Retired Tools Browser Overview](https://helpcenter.alignops.com/en/articles/11062239-manage-retired-tools-browser-overview.md)
- [Manually Creating a Material/Consumable Not in the ToolWatch Catalog](https://helpcenter.alignops.com/en/articles/10969819-manually-creating-a-material-consumable-not-in-the-toolwatch-catalog.md)
- [Creating Quantity Tools Not Found in the ToolWatch Catalog](https://helpcenter.alignops.com/en/articles/10969782-creating-quantity-tools-not-found-in-the-toolwatch-catalog.md): Learn how to manually create and track bulk quantity tools in ToolWatch when an item is not found in the ToolWatch catalog.
- [Manually Creating Unique Tools Not in the ToolWatch Catalog](https://helpcenter.alignops.com/en/articles/10275446-manually-creating-unique-tools-not-in-the-toolwatch-catalog.md)
- [Material Model Record Overview](https://helpcenter.alignops.com/en/articles/11062744-material-model-record-overview.md)
- [Model Record vs Item Record](https://helpcenter.alignops.com/en/articles/10275460-model-record-vs-item-record.md)
- [Ordering Barcodes for ToolWatch](https://helpcenter.alignops.com/en/articles/15397272-ordering-barcodes-for-toolwatch.md): Need to order barcodes? Learn how to access the ToolWatch accessories store and set up your separate ordering account.
- [Printing Item Browser Reports](https://helpcenter.alignops.com/en/articles/10275392-printing-item-browser-reports.md)
- [Reinstating a Retired Tool](https://helpcenter.alignops.com/en/articles/10895807-reinstating-a-retired-tool.md)
- [Retiring Tools](https://helpcenter.alignops.com/en/articles/10895733-retiring-tools.md)
- [Retiring a Tool & Reinstating a Retired Tool](https://helpcenter.alignops.com/en/articles/10275436-retiring-a-tool-reinstating-a-retired-tool.md): Learn how to remove tools from active inventory by retiring them and how to restore found or repaired items using the Manage Retired Tools browser.
- [Retiring Tools & View Manage Retire Tool Browser \(Video\)](https://helpcenter.alignops.com/en/articles/10275423-retiring-tools-view-manage-retire-tool-browser-video.md)
- [Set Job Stock Target Levels- Enterprise only](https://helpcenter.alignops.com/en/articles/10275375-set-job-stock-target-levels-enterprise-only.md): Job Stock is an Enterprise-level feature.
- [Set a Recurring Meter Reading Interval](https://helpcenter.alignops.com/en/articles/10612122-set-a-recurring-meter-reading-interval.md): Set a schedule for how often meter or mileage readings should be updated for tools or equipment tracked by ToolWatch.
- [Setting a Responsible Party to a Unique Tool](https://helpcenter.alignops.com/en/articles/11024901-setting-a-responsible-party-to-a-unique-tool.md)
- [Sorting Tool or Material Records in the Item Browser](https://helpcenter.alignops.com/en/articles/10895503-sorting-tool-or-material-records-in-the-item-browser.md)
- [Unique vs Quantity Tools in the TooWatch Platform](https://helpcenter.alignops.com/en/articles/10275399-unique-vs-quantity-tools-in-the-toowatch-platform.md)
- [Updating Catalog Records](https://helpcenter.alignops.com/en/articles/10860859-updating-catalog-records.md)
- [Updating an Item's Category](https://helpcenter.alignops.com/en/articles/15264038-updating-an-item-s-category.md): Learn how to quickly update an item's assigned category on a model record when its underlying Item Type remains the same.
- [View On-Order Quantity for a Model Item](https://helpcenter.alignops.com/en/articles/10437056-view-on-order-quantity-for-a-model-item.md)
- [View Meter History](https://helpcenter.alignops.com/en/articles/10471042-view-meter-history.md)
- [Merging Duplicate Models in the Catalog](https://helpcenter.alignops.com/en/articles/15423124-merging-duplicate-models-in-the-catalog.md): Learn how to manually merge duplicate unique models in the ToolWatch Catalog to keep your inventory clean and accurate.
- [Creating a Service Request from the Item Browser](https://helpcenter.alignops.com/en/articles/15622041-creating-a-service-request-from-the-item-browser.md): Creating a Service Request with this method starts a request with key item fields already filled in.
- [Locating Overdue Items Past Their Return Date](https://helpcenter.alignops.com/en/articles/15629306-locating-overdue-items-past-their-return-date.md): Learn how to view and sort your inventory by Return Date to quickly locate overdue tools and equipment in the Item Browser.

### TW Inventory Movement 

- [Adding Items to a Pick Ticket in Draft or Requested Status](https://helpcenter.alignops.com/en/articles/10807409-adding-items-to-a-pick-ticket-in-draft-or-requested-status.md): When adding items to an existing Pick Ticket, the Pick Ticket must be in Draft or Requested status.
- [Adding a Template to a Pick Ticket](https://helpcenter.alignops.com/en/articles/11419346-adding-a-template-to-a-pick-ticket.md): Add predefined item templates to a Pick Ticket in ToolWatch to save time and ensure consistency during the picking process.
- [Adding Tools or Materials to a Transfer Ticket](https://helpcenter.alignops.com/en/articles/10451122-adding-tools-or-materials-to-a-transfer-ticket.md)
- [Changing an Item Type \(Tools & Equipment vs. Materials & Consumables\)](https://helpcenter.alignops.com/en/articles/15263183-changing-an-item-type-tools-equipment-vs-materials-consumables.md): Learn how to manually re-create an item to change its tracked Item Type between Tools & Equipment and Materials & Consumables.
- [Cloud: Convert Pick Ticket to Ready to Pick Status \(Video\)](https://helpcenter.alignops.com/en/articles/10275389-cloud-convert-pick-ticket-to-ready-to-pick-status-video.md)
- [Correcting a Transfer Sent to the Wrong Job](https://helpcenter.alignops.com/en/articles/15649511-correcting-a-transfer-sent-to-the-wrong-job.md): Learn the required two-step process to reverse and correct a processed transfer ticket sent to the wrong job.
- [Creating a Transfer from the Transfer Browser](https://helpcenter.alignops.com/en/articles/10275380-creating-a-transfer-from-the-transfer-browser.md)
- [Cloud: Creating a Pick Ticket \(Video\)](https://helpcenter.alignops.com/en/articles/10275422-cloud-creating-a-pick-ticket-video.md)
- [Cloud: Picking a Pick Ticket \(Video\)](https://helpcenter.alignops.com/en/articles/10275420-cloud-picking-a-pick-ticket-video.md)
- [Copying a Template](https://helpcenter.alignops.com/en/articles/10910657-copying-a-template.md)
- [Count Ticket Browser Overview](https://helpcenter.alignops.com/en/articles/10929122-count-ticket-browser-overview.md)
- [Count Ticket Columns](https://helpcenter.alignops.com/en/articles/10910536-count-ticket-columns.md)
- [Creating a Count Ticket from the Count Ticket Browser](https://helpcenter.alignops.com/en/articles/10908387-creating-a-count-ticket-from-the-count-ticket-browser.md): Learn how to manually create a new inventory count ticket for a specific location using the Count Ticket Browser in ToolWatch.
- [Creating a Pick Ticket from the Item Browser](https://helpcenter.alignops.com/en/articles/10808540-creating-a-pick-ticket-from-the-item-browser.md): Pick Tickets can be created from within the Item Browser.
- [Creating a Pick Ticket from the Pick Ticket Browser](https://helpcenter.alignops.com/en/articles/10552042-creating-a-pick-ticket-from-the-pick-ticket-browser.md)
- [Create a Return Ticket](https://helpcenter.alignops.com/en/articles/11165018-create-a-return-ticket.md): Learn how to return project items to a warehouse or stock location by creating a return ticket in ToolWatch.
- [Creating a Template](https://helpcenter.alignops.com/en/articles/10910625-creating-a-template.md)
- [Count Inventory Project Report](https://helpcenter.alignops.com/en/articles/10470577-count-inventory-project-report.md): This report is generated from the Inventory Adjustments Browser. It includes inventory data presented from open counts in progress.
- [Creating a Count Ticket from the Item Browser](https://helpcenter.alignops.com/en/articles/13745606-creating-a-count-ticket-from-the-item-browser.md): Use the ToolWatch Item Browser to select specific items and quickly add them to a new or existing count ticket.
- [Creating a Transfer Ticket from the Transfer Ticket Browser \(Video\)](https://helpcenter.alignops.com/en/articles/10275424-creating-a-transfer-ticket-from-the-transfer-ticket-browser-video.md)
- [Creating a Transfer from the Materials & Consumables Browser](https://helpcenter.alignops.com/en/articles/10830857-creating-a-transfer-from-the-materials-consumables-browser.md)
- [Creating a Transfer from the Tools & Equipment Browser](https://helpcenter.alignops.com/en/articles/10829640-creating-a-transfer-from-the-tools-equipment-browser.md)
- [Deleting a Pick Ticket](https://helpcenter.alignops.com/en/articles/10723351-deleting-a-pick-ticket.md)
- [Edit Options in a Count Ticket](https://helpcenter.alignops.com/en/articles/10924069-edit-options-in-a-count-ticket.md)
- [Editing Draft Transfer Tickets](https://helpcenter.alignops.com/en/articles/10516820-editing-draft-transfer-tickets.md): Learn how to modify unlocked fields, add records, and save or process an active Draft transfer ticket.
- [Editing a Pick Ticket](https://helpcenter.alignops.com/en/articles/10859456-editing-a-pick-ticket.md)
- [Editing Processed, Unposted Transfer Tickets](https://helpcenter.alignops.com/en/articles/15649496-editing-processed-unposted-transfer-tickets.md): Learn how to safely unlock and update specific fields on a Processed transfer ticket before charges are posted to billing.
- [How to Perform Inventory at a Location Using Count Tickets](https://helpcenter.alignops.com/en/articles/11407169-how-to-perform-inventory-at-a-location-using-count-tickets.md): Use Count Tickets to scan, review, and save item counts during warehouse or job site inventory in ToolWatch.
- [How to Print a Count Ticket Report](https://helpcenter.alignops.com/en/articles/10923201-how-to-print-a-count-ticket-report.md)
- [How to print a Physical Inventory Count Sheet](https://helpcenter.alignops.com/en/articles/10923752-how-to-print-a-physical-inventory-count-sheet.md)
- [How to Process a Return Pick Ticket](https://helpcenter.alignops.com/en/articles/11094529-how-to-process-a-return-pick-ticket.md)
- [The Inventory Adjustments Browser](https://helpcenter.alignops.com/en/articles/10470610-the-inventory-adjustments-browser.md): As items are counted and the quantities on hand are entered into Align, count data will appear in the Inventory Adjustments Browser.
- [Managing Stock Locations, Access Permissions, and Inventory Visibility](https://helpcenter.alignops.com/en/articles/13677182-managing-stock-locations-access-permissions-and-inventory-visibility.md): Learn how to assign jobs to stock locations and ensure items populate correctly in search results and requests.
- [Meter/Mileage Readings](https://helpcenter.alignops.com/en/articles/10459049-meter-mileage-readings.md)
- [Opening Draft Transfer Tickets](https://helpcenter.alignops.com/en/articles/15649473-opening-draft-transfer-tickets.md): Learn how to locate, select, and open pending or incomplete Draft transfer tickets from your main log.
- [Pick Ticket Header Information](https://helpcenter.alignops.com/en/articles/10551852-pick-ticket-header-information.md)
- [Pick Tickets Home page - general navigation & options](https://helpcenter.alignops.com/en/articles/10551761-pick-tickets-home-page-general-navigation-options.md)
- [Pick Ticket Line Information](https://helpcenter.alignops.com/en/articles/10477187-pick-ticket-line-information.md)
- [Picking a Pick Ticket](https://helpcenter.alignops.com/en/articles/10859935-picking-a-pick-ticket.md)
- [Posting Count Results from the Inventory Adjustment Browser](https://helpcenter.alignops.com/en/articles/10925722-posting-count-results-from-the-inventory-adjustment-browser.md)
- [Printing a Count Ticket](https://helpcenter.alignops.com/en/articles/10421814-printing-a-count-ticket.md): You can print count tickets to create a paper checklist that can be filled out by hand as you inventory a location.
- [Printing Transfers](https://helpcenter.alignops.com/en/articles/10476710-printing-transfers.md): Print transfers from a Transfer Ticket or the Transfer Browser
- [Processing Requests: Mark a Pick Ticket as Ready to Pick](https://helpcenter.alignops.com/en/articles/11089599-processing-requests-mark-a-pick-ticket-as-ready-to-pick.md)
- [Processing Requests in the Requisition Browser \(Enterprise & Pro\)](https://helpcenter.alignops.com/en/articles/13719563-processing-requests-in-the-requisition-browser-enterprise-pro.md): Learn how to navigate the Requisition Browser to view, filter, and process field requests by creating pick tickets or purchase orders.
- [Recording Counts on a Count Ticket](https://helpcenter.alignops.com/en/articles/13745563-recording-counts-on-a-count-ticket.md): Follow these steps to record quantities, add notes to items, and save your progress on an active ToolWatch count ticket.
- [Requisitions Home Screen Overview](https://helpcenter.alignops.com/en/articles/11088984-requisitions-home-screen-overview.md)
- [Request Tools or Materials Using a Requisition or Pick Ticket](https://helpcenter.alignops.com/en/articles/10275462-request-tools-or-materials-using-a-requisition-or-pick-ticket.md): Learn how to request tools or materials using Requisitions and Pick Tickets from the ToolWatch web platform.
- [Returns History Overview](https://helpcenter.alignops.com/en/articles/11094699-returns-history-overview.md)
- [Returns Home Overview](https://helpcenter.alignops.com/en/articles/11090075-returns-home-overview.md)
- [Searching for Pick Tickets](https://helpcenter.alignops.com/en/articles/10275356-searching-for-pick-tickets.md): Search for desired Pick Tickets within the Pick Ticket browser.
- [Searching for and Viewing Transfer Tickets](https://helpcenter.alignops.com/en/articles/10523261-searching-for-and-viewing-transfer-tickets.md)
- [Transferring a Kit](https://helpcenter.alignops.com/en/articles/10895617-transferring-a-kit.md)
- [Transfer Ticket Header Information](https://helpcenter.alignops.com/en/articles/10275379-transfer-ticket-header-information.md)
- [Transfer Tickets Home Page – General Navigation & Options](https://helpcenter.alignops.com/en/articles/10858924-transfer-tickets-home-page-general-navigation-options.md)
- [Transfer Ticket Line Information](https://helpcenter.alignops.com/en/articles/10275381-transfer-ticket-line-information.md)
- [Transferring Items to a Non-Stock Location](https://helpcenter.alignops.com/en/articles/15263398-transferring-items-to-a-non-stock-location.md): Learn the timing and ownership rules required to successfully transfer tracked items to a new non-stock location in ToolWatch.
- [TW Cloud: Creating a Count Ticket from the Count Ticket Browser \(Video\)](https://helpcenter.alignops.com/en/articles/10275452-tw-cloud-creating-a-count-ticket-from-the-count-ticket-browser-video.md)
- [TW Cloud Express Check In \(Video\)](https://helpcenter.alignops.com/en/articles/10275449-tw-cloud-express-check-in-video.md)
- [Understanding Assignment Dates for Accurate Item Transfers](https://helpcenter.alignops.com/en/articles/13653947-understanding-assignment-dates-for-accurate-item-transfers.md): Learn how Assignment Dates control item locations in ToolWatch and how to avoid transfer errors by using the correct date settings.
- [Understanding the Requisition View \(Enterprise & Pro\)](https://helpcenter.alignops.com/en/articles/13719601-understanding-the-requisition-view-enterprise-pro.md): Learn how to interpret the header details, action buttons, and inventory tracking columns within the ToolWatch Requisition View.
- [Viewing a Count Ticket](https://helpcenter.alignops.com/en/articles/10421802-viewing-a-count-ticket.md)
- [Viewing Counted vs Uncounted Items](https://helpcenter.alignops.com/en/articles/10471134-viewing-counted-vs-uncounted-items.md)
- [Viewing Historical Transfer Tickets](https://helpcenter.alignops.com/en/articles/15649448-viewing-historical-transfer-tickets.md): Learn how to use filters to locate and view completed transfer tickets that are in a Processed status.
- [Viewing a Pick Ticket](https://helpcenter.alignops.com/en/articles/10697950-viewing-a-pick-ticket.md)
- [Viewing Returns in Progress](https://helpcenter.alignops.com/en/articles/11094841-viewing-returns-in-progress.md): The Returns Home screen displays items that are pending return.

### TW Job Cost & Billing

- [Assigning Rate Sheets to a Cost Center](https://helpcenter.alignops.com/en/articles/10810142-assigning-rate-sheets-to-a-cost-center.md)
- [Billing Reports Available in ToolWatch](https://helpcenter.alignops.com/en/articles/11404013-billing-reports-available-in-toolwatch.md): Find reports for job cost and billing charges by Cost Center, tool, or billing status. View posted, unposted, summary, or detailed charges.
- [The Billing Browser Interface: Cost Centers](https://helpcenter.alignops.com/en/articles/10618990-the-billing-browser-interface-cost-centers.md): Navigate the Billing Browser interface to filter cost centers, review charges, and access management tools through the Actions menu.
- [Calculation Methods](https://helpcenter.alignops.com/en/articles/10275376-calculation-methods.md): Learn how ToolWatch calculates job costs and billing charges using the Assignment, Calendar, and Hourly Usage methods.
- [Calculation Method Rate Groupings](https://helpcenter.alignops.com/en/articles/10275371-calculation-method-rate-groupings.md): Learn how Required and Optional Rate Groupings work with your calculation methods to automate tool costs and billing charges.
- [Complete Guide to Rate Sheet Fields](https://helpcenter.alignops.com/en/articles/11240130-complete-guide-to-rate-sheet-fields.md): Understand every Rate Sheet field, including required, optional, and export fields, based on your selected Calculation Method.
- [Copying a Rate Sheet](https://helpcenter.alignops.com/en/articles/10926879-copying-a-rate-sheet.md)
- [Creating and Editing Cost Centers](https://helpcenter.alignops.com/en/articles/10581269-creating-and-editing-cost-centers.md)
- [Creating a Materials & Consumables Rate Sheet](https://helpcenter.alignops.com/en/articles/11329032-creating-a-materials-consumables-rate-sheet.md): Learn how to create a Materials & Consumables Rate Sheet in ToolWatch to apply flat charges using the Assignment Method.
- [Creating a Tools & Equipment Rate Sheets](https://helpcenter.alignops.com/en/articles/10810501-creating-a-tools-equipment-rate-sheets.md): Learn how to create and configure a Tools & Equipment Rate Sheet in ToolWatch, including setup, required fields, and calculation method.
- [Deleting a Rate Sheet](https://helpcenter.alignops.com/en/articles/10926919-deleting-a-rate-sheet.md)
- [Edit the Project Calendar for a Cost Center](https://helpcenter.alignops.com/en/articles/11124060-edit-the-project-calendar-for-a-cost-center.md)
- [Editing Job Cost and Billing Rate Sheets](https://helpcenter.alignops.com/en/articles/10707601-editing-job-cost-and-billing-rate-sheets.md)
- [Exporting Job Cost & Billing Data Using Custom Templates](https://helpcenter.alignops.com/en/articles/11395803-exporting-job-cost-billing-data-using-custom-templates.md): Export billing data using custom templates to control fields, format, and timing for posted or unposted charges.
- [Generating, Viewing, and Printing Invoices in ToolWatch](https://helpcenter.alignops.com/en/articles/11391774-generating-viewing-and-printing-invoices-in-toolwatch.md): Learn how to generate, search, and print invoices by Cost Center or billing period. Includes setup, filters, and batch print options.
- [How to Add a Related Charge in a Rate Sheet](https://helpcenter.alignops.com/en/articles/11408014-how-to-add-a-related-charge-in-a-rate-sheet.md): Add Related Charges like delivery or cleaning fees to a tool's model record on the Rate Sheet using the Assignment Method.
- [How to Customize Which Columns Are Displayed in a Rate Sheet](https://helpcenter.alignops.com/en/articles/11328394-how-to-customize-which-columns-are-displayed-in-a-rate-sheet.md): Choose which columns appear in your Rate Sheet view. Hide unused fields, rearrange columns, and streamline your layout.
- [Item Base Value, Purchase Cost, Replacement Cost, and MSRP – What’s the Difference?](https://helpcenter.alignops.com/en/articles/12244643-item-base-value-purchase-cost-replacement-cost-and-msrp-what-s-the-difference.md): Understand the differences between Base Value, Purchase Cost, Replacement Cost, and MSRP with clear examples and a comparison table.
- [LOFI vs FOFI: Set Quantity Tool Billing Rules in the Cost Center](https://helpcenter.alignops.com/en/articles/11123845-lofi-vs-fofi-set-quantity-tool-billing-rules-in-the-cost-center.md)
- [Logging Hourly Usage and Idle Time](https://helpcenter.alignops.com/en/articles/11391842-logging-hourly-usage-and-idle-time.md): Log actual tool usage to calculate Hourly charges and Idle Time for tools using the Hourly Usage Method.
- [Managing the Job Cost & Billing Lifecycle in ToolWatch](https://helpcenter.alignops.com/en/articles/11395536-managing-the-job-cost-billing-lifecycle-in-toolwatch.md): Learn how to calculate, adjust, and post Job Cost and Billing charges using the Billing Browser.
- [Quick Actions in the Billing Browser: Hold, View, and Edit Charges](https://helpcenter.alignops.com/en/articles/11384882-quick-actions-in-the-billing-browser-hold-view-and-edit-charges.md): Manage ToolWatch billing charges. Learn to hold items, view calculations, and bulk edit cost codes for unique \(T\) and quantity \(Q\) tools.
- [Remove or Delete a Cost Center](https://helpcenter.alignops.com/en/articles/11321867-remove-or-delete-a-cost-center.md): Learn how to hide, deactivate, or delete a cost center from the Billing Browser using visibility settings or the delete option.
- [Publishing and Importing Excel Rate Sheets](https://helpcenter.alignops.com/en/articles/10927002-publishing-and-importing-excel-rate-sheets.md): Learn how to export a Rate Sheet to Excel, make edits, and import it back into ToolWatch. Includes file setup tips.
- [The Rate Sheet User Interface: Job Cost and Billing](https://helpcenter.alignops.com/en/articles/10808961-the-rate-sheet-user-interface-job-cost-and-billing.md)
- [The Rate Sheet User Interface](https://helpcenter.alignops.com/en/articles/10522975-the-rate-sheet-user-interface.md)
- [Set Up Company Calendar \(Video\)](https://helpcenter.alignops.com/en/articles/10275413-set-up-company-calendar-video.md)
- [Setting Rate Sheet Rules on a Rate Sheet](https://helpcenter.alignops.com/en/articles/10809592-setting-rate-sheet-rules-on-a-rate-sheet.md): Defining the Rate Sheet Rules in a new Rate Sheet is the first and most crucial step, as these settings directly impact calculations.
- [Set Up and Control Cost Code Access with Code Groups](https://helpcenter.alignops.com/en/articles/11116573-set-up-and-control-cost-code-access-with-code-groups.md)
- [Set Up and Use the Company Calendar for Job Costing](https://helpcenter.alignops.com/en/articles/11107093-set-up-and-use-the-company-calendar-for-job-costing.md)
- [Set Holidays, Work Hours, and Appointments in the Company Calendar](https://helpcenter.alignops.com/en/articles/11116082-set-holidays-work-hours-and-appointments-in-the-company-calendar.md): Use the Company Calendar to mark holidays, adjust working hours, or schedule appointments.
- [Stopping Job Cost & Billing Charges](https://helpcenter.alignops.com/en/articles/11395437-stopping-job-cost-billing-charges.md): Learn to stop Job Cost or Billing charges using Transfer Tickets or by closing billing streams directly in the Billing Browser.
- [Understanding the Billing Browser Workflow](https://helpcenter.alignops.com/en/articles/11428131-understanding-the-billing-browser-workflow.md): Understand how ToolWatch calculates, reviews, and posts Job Cost and Billing charges using the Billing Browser.
- [Understanding Calculation Methods in Job Cost and Billing](https://helpcenter.alignops.com/en/articles/11186005-understanding-calculation-methods-in-job-cost-and-billing.md): Learn how each Calculation Method works and which Rate Sheet fields are required for tools, equipment, or materials.
- [Understanding Cost Information in the ToolWatch Platform](https://helpcenter.alignops.com/en/articles/10275398-understanding-cost-information-in-the-toolwatch-platform.md)
- [Understanding Cost Centers and Cost Codes](https://helpcenter.alignops.com/en/articles/11116138-understanding-cost-centers-and-cost-codes.md)
- [Understanding the Rate Sheet Interface](https://helpcenter.alignops.com/en/articles/11180772-understanding-the-rate-sheet-interface.md)
- [Understanding Rate Sheet Migration Points](https://helpcenter.alignops.com/en/articles/10275450-understanding-rate-sheet-migration-points.md): Learn how migration points control when ToolWatch switches from Daily to Weekly or Monthly rates.
- [What Are Billing Streams in ToolWatch?](https://helpcenter.alignops.com/en/articles/11428179-what-are-billing-streams-in-toolwatch.md): Understand how Billing Streams open and close automatically based on transfers or manually within the Billing Browser.
- [What Are Rate Sheets in ToolWatch?](https://helpcenter.alignops.com/en/articles/11332955-what-are-rate-sheets-in-toolwatch.md): Learn what Rate Sheets are, how they work in ToolWatch, and how Job Cost and Billing charges are calculated for tools and materials.
- [Where to Enter Cost Centers and Cost Codes to Generate Billing Charges](https://helpcenter.alignops.com/en/articles/11380947-where-to-enter-cost-centers-and-cost-codes-to-generate-billing-charges.md): Assign Cost Centers and Cost Codes on ToolWatch transfers, and learn how to adjust posted billing streams in the Billing Browser.
- [Max Job Charges for Quantity Tools](https://helpcenter.alignops.com/en/articles/12118605-max-job-charges-for-quantity-tools.md): Learn how ToolWatch calculates maximum charges for jobs with quantity tools using Assignment and Calendar methods.
- [Verifying Billing Postings and Transactions](https://helpcenter.alignops.com/en/articles/14011130-verifying-billing-postings-and-transactions.md): Learn how to check posting status, view posting dates, and confirm successful transactions using AlignOps reports and exports.

### TW Purchasing

- [Adding a Custom Item to a Purchase Order](https://helpcenter.alignops.com/en/articles/11140603-adding-a-custom-item-to-a-purchase-order.md)
- [Adding Tools or Materials to a Purchase Order](https://helpcenter.alignops.com/en/articles/11140032-adding-tools-or-materials-to-a-purchase-order.md)
- [Adding a Template to a Purchase Order](https://helpcenter.alignops.com/en/articles/11139601-adding-a-template-to-a-purchase-order.md): You can quickly populate a Purchase Order with tools and materials by adding a predefined template.
- [Approving or Rejecting a Purchase Request \(Pro & Enterprise\)](https://helpcenter.alignops.com/en/articles/14287120-approving-or-rejecting-a-purchase-request-pro-enterprise.md): Learn how to review pending requests, provide rejection reasons, and finalize approvals to generate draft Purchase Orders.
- [Attaching Files or URLs to a Purchase Order](https://helpcenter.alignops.com/en/articles/11140611-attaching-files-or-urls-to-a-purchase-order.md)
- [Configuring Purchase Request Approval Thresholds \(Pro & Enterprise\)](https://helpcenter.alignops.com/en/articles/14287066-configuring-purchase-request-approval-thresholds-pro-enterprise.md): Administrator guide for setting dollar amount limits for auto-approvals and Tier 1 or Tier 2 approval requirements.
- [Configuring User Roles for Purchase Request Permissions \(Pro & Enterprise\)](https://helpcenter.alignops.com/en/articles/14286967-configuring-user-roles-for-purchase-request-permissions-pro-enterprise.md): Administrator guide to granting specific users permission to view, edit, or approve purchase requests.
- [Creating and Completing a Purchase Order](https://helpcenter.alignops.com/en/articles/11140629-creating-and-completing-a-purchase-order.md)
- [Create a Purchase Order from the Low Level Browser](https://helpcenter.alignops.com/en/articles/11157653-create-a-purchase-order-from-the-low-level-browser.md)
- [Creating a Purchase Request \(Pro & Enterprise\)](https://helpcenter.alignops.com/en/articles/14286879-creating-a-purchase-request-pro-enterprise.md): Follow these steps to request tools or materials internally for review before a formal order is placed with a vendor.
- [Create a Template for Pick Tickets, Requisitions, or Purchase Orders](https://helpcenter.alignops.com/en/articles/11126229-create-a-template-for-pick-tickets-requisitions-or-purchase-orders.md)
- [Import Line Items for Bulk or Large Purchase Orders](https://helpcenter.alignops.com/en/articles/12642723-import-line-items-for-bulk-or-large-purchase-orders.md): Import items from a template to quickly create bulk or large POs using the Purchase Order Import feature.
- [Managing Purchase Request Notifications \(Pro & Enterprise\)](https://helpcenter.alignops.com/en/articles/14286836-managing-purchase-request-notifications-pro-enterprise.md): Set up and customize your in-app, email, and SMS alerts for request submissions and status changes.
- [Navigating the Purchase Request Browser \(Pro & Enterprise\)](https://helpcenter.alignops.com/en/articles/14286811-navigating-the-purchase-request-browser-pro-enterprise.md): Use the central hub to view, filter, and track all your organization’s internal purchase requests in real-time.
- [Print a Receiving Ticket](https://helpcenter.alignops.com/en/articles/11124826-print-a-receiving-ticket.md)
- [Print or Delete an Existing Purchase Order](https://helpcenter.alignops.com/en/articles/11158189-print-or-delete-an-existing-purchase-order.md)
- [Purchase Order Explained](https://helpcenter.alignops.com/en/articles/10670557-purchase-order-explained.md): In Align, a Purchase Order is an interactive form that allows you to order tools and materials quickly from desired vendors.
- [Purchase Order Headers Explained](https://helpcenter.alignops.com/en/articles/10620122-purchase-order-headers-explained.md)
- [Purchasing & Receiving Explained](https://helpcenter.alignops.com/en/articles/10608466-purchasing-receiving-explained.md)
- [Receive Items from a Purchase Order and Assign Tool Numbers](https://helpcenter.alignops.com/en/articles/11164039-receive-items-from-a-purchase-order-and-assign-tool-numbers.md): You can receive purchased items against a Purchase Order and assign permanent tool numbers to newly received tools in ToolWatch Purchasing.
- [Understanding the Purchase Order Browser](https://helpcenter.alignops.com/en/articles/11128122-understanding-the-purchase-order-browser.md)
- [Understanding Purchase Request Statuses \(Pro & Enterprise\)](https://helpcenter.alignops.com/en/articles/14286788-understanding-purchase-request-statuses-pro-enterprise.md): A quick reference for request lifecycle stages, from initial Draft and Submission to final Approval or Rejection.
- [Understanding Receiving Tickets](https://helpcenter.alignops.com/en/articles/11159567-understanding-receiving-tickets.md)
- [Viewing a Receiving Ticket](https://helpcenter.alignops.com/en/articles/11124673-viewing-a-receiving-ticket.md)
- [What Are Purchase Requests? \(Pro & Enterprise\)](https://helpcenter.alignops.com/en/articles/14286607-what-are-purchase-requests-pro-enterprise.md): Learn how Purchase Requests add spending control and visibility to your procurement workflow before creating a Purchase Order.
- [Modifying Line Items and Tools on a Purchase Order](https://helpcenter.alignops.com/en/articles/15327980-modifying-line-items-and-tools-on-a-purchase-order.md): Learn how to edit line items and add tools to a ToolWatch purchase order while it is in Draft status.
- [Deleting Line Items from a Purchase Order](https://helpcenter.alignops.com/en/articles/15327989-deleting-line-items-from-a-purchase-order.md): Learn how to permanently remove individual line items from a ToolWatch purchase order while it is in Draft status.

### TW Reports & Graphs

- [Print Barcode Labels and Badges Reports](https://helpcenter.alignops.com/en/articles/10684740-print-barcode-labels-and-badges-reports.md): Learn how to print bar-coded labels and badges for items, bins, locations, employees, and status codes in ToolWatch.
- [Billing Comparison Report Overview](https://helpcenter.alignops.com/en/articles/11013794-billing-comparison-report-overview.md)
- [Build a Custom Dashboard to View Tool Usage](https://helpcenter.alignops.com/en/articles/11056520-build-a-custom-dashboard-to-view-tool-usage.md)
- [Create a Custom Report for Tool Usage](https://helpcenter.alignops.com/en/articles/11056505-create-a-custom-report-for-tool-usage.md)
- [Creating a New Scheduled Report](https://helpcenter.alignops.com/en/articles/11011831-creating-a-new-scheduled-report.md)
- [Creating and Viewing Custom Reports in ToolWatch](https://helpcenter.alignops.com/en/articles/11003059-creating-and-viewing-custom-reports-in-toolwatch.md): Build custom reports to track your data and learn how to use Excel for advanced filtering not available directly in the ToolWatch screens.
- [Consumables Reports Group](https://helpcenter.alignops.com/en/articles/10684852-consumables-reports-group.md)
- [Editing a Custom Report](https://helpcenter.alignops.com/en/articles/11067468-editing-a-custom-report.md): Follow these steps to edit an existing Custom Report in ToolWatch.
- [Fuel Reports Group](https://helpcenter.alignops.com/en/articles/10696875-fuel-reports-group.md)
- [How to create a Utilization Custom Dashboard](https://helpcenter.alignops.com/en/articles/12100430-how-to-create-a-utilization-custom-dashboard.md): Learn how to create a custom dashboard in ToolWatch to monitor tool utilization using reports, charts, and key metrics.
- [How to Run the Count Variance Report](https://helpcenter.alignops.com/en/articles/11407511-how-to-run-the-count-variance-report.md): Generate and review Count Variance Reports to track inventory discrepancies across open or closed count sessions.
- [List Reports Group](https://helpcenter.alignops.com/en/articles/10684714-list-reports-group.md)
- [Meter Exception Report](https://helpcenter.alignops.com/en/articles/10458884-meter-exception-report.md)
- [Overview: Custom Dashboards for Tool Utilization](https://helpcenter.alignops.com/en/articles/12100403-overview-custom-dashboards-for-tool-utilization.md)
- [Purchasing Reports Group](https://helpcenter.alignops.com/en/articles/10684889-purchasing-reports-group.md): Use the Purchasing Reports group in ToolWatch to review purchase and receiving activity for tools, consumables, and vendors.
- [Reporting from the Reports & Graphs Module](https://helpcenter.alignops.com/en/articles/10439085-reporting-from-the-reports-graphs-module.md): Learn how to run standard reports, use available sorting options, and export data to Excel for advanced numeric filtering.
- [Run and Understand the ROI Report](https://helpcenter.alignops.com/en/articles/11115050-run-and-understand-the-roi-report.md)
- [Running the Consumable Usage Report](https://helpcenter.alignops.com/en/articles/13313215-running-the-consumable-usage-report.md): Run the Consumable Usage Report to view consumables with recorded usage for a selected date range.
- [Service Reports Group](https://helpcenter.alignops.com/en/articles/10684891-service-reports-group.md)
- [Survey of Key Reports](https://helpcenter.alignops.com/en/articles/11102090-survey-of-key-reports.md): Browse key ToolWatch reports by function to find the ones most relevant to your role or project.
- [Task Reports Group](https://helpcenter.alignops.com/en/articles/10696856-task-reports-group.md)
- [Tool Reports Group](https://helpcenter.alignops.com/en/articles/10684691-tool-reports-group.md): This article provides an overview of the Tool Reports group, helping you manage tracking, valuation, and activity for your unique equipment and assets.
- [Transfer Reports Group](https://helpcenter.alignops.com/en/articles/10684732-transfer-reports-group.md): Learn how to run Transfer History and Inventory Reconciliation reports to track tool movement and quantity changes in ToolWatch.

### TW Service & Calibration

- [Adding Calibration Specs as Calibration Tasks](https://helpcenter.alignops.com/en/articles/10420514-adding-calibration-specs-as-calibration-tasks.md)
- [Adding Parts to a Service Plan \(Video\)](https://helpcenter.alignops.com/en/articles/10275438-adding-parts-to-a-service-plan-video.md)
- [Adding Tasks to a Service Plan \(Video\)](https://helpcenter.alignops.com/en/articles/10275439-adding-tasks-to-a-service-plan-video.md)
- [Adding Charges to a Service Plan](https://helpcenter.alignops.com/en/articles/10421841-adding-charges-to-a-service-plan.md)
- [Adding a Unique Service Plan to an Individual Tool Record](https://helpcenter.alignops.com/en/articles/10874808-adding-a-unique-service-plan-to-an-individual-tool-record.md)
- [Browse Service Schedule Home - general navigation & options](https://helpcenter.alignops.com/en/articles/10874698-browse-service-schedule-home-general-navigation-options.md)
- [Converting a Service Request into a Work Order](https://helpcenter.alignops.com/en/articles/11068111-converting-a-service-request-into-a-work-order.md)
- [Creating Calibration Specs for a Tool Model Record \(Video\)](https://helpcenter.alignops.com/en/articles/10275445-creating-calibration-specs-for-a-tool-model-record-video.md)
- [Creating a Recurring Service Plan for a Tool Model \(Video\)](https://helpcenter.alignops.com/en/articles/10275447-creating-a-recurring-service-plan-for-a-tool-model-video.md)
- [Creating a Recurring Service Plan](https://helpcenter.alignops.com/en/articles/10523191-creating-a-recurring-service-plan.md): Learn how to set up and configure recurring service plans for tool model records in ToolWatch.
- [Creating a Calibration Task](https://helpcenter.alignops.com/en/articles/10421467-creating-a-calibration-task.md): Calibration Tasks allow users to set the necessary requirements for calibrating a tool or an equipment to specific tolerances or levels.
- [Creating an Inspection Task](https://helpcenter.alignops.com/en/articles/11068101-creating-an-inspection-task.md)
- [Creating a Service Task](https://helpcenter.alignops.com/en/articles/10523143-creating-a-service-task.md): A Service task enables a user to designate a specific service to be performed on a tool.
- [Creating a Work Order in ToolWatch](https://helpcenter.alignops.com/en/articles/11082542-creating-a-work-order-in-toolwatch.md)
- [Editing a Work Order](https://helpcenter.alignops.com/en/articles/10523222-editing-a-work-order.md)
- [Event Recurrence Window Explained](https://helpcenter.alignops.com/en/articles/10946632-event-recurrence-window-explained.md): Learn how to configure asset service event recurrence patterns and work order due date offsets in ToolWatch.
- [How to Complete a Work Order](https://helpcenter.alignops.com/en/articles/11106893-how-to-complete-a-work-order.md)
- [How Service Requests and Work Orders Work Together](https://helpcenter.alignops.com/en/articles/11105394-how-service-requests-and-work-orders-work-together.md)
- [How to Start Creating a Service Plan](https://helpcenter.alignops.com/en/articles/10420507-how-to-start-creating-a-service-plan.md)
- [Printing the Service Schedule](https://helpcenter.alignops.com/en/articles/10873897-printing-the-service-schedule.md)
- [Service and Calibration Overview](https://helpcenter.alignops.com/en/articles/11095580-service-and-calibration-overview.md)
- [Service Plan Event Detail – Tab-by-Tab Guide](https://helpcenter.alignops.com/en/articles/10872833-service-plan-event-detail-tab-by-tab-guide.md)
- [Service Schedule Explained](https://helpcenter.alignops.com/en/articles/10930515-service-schedule-explained.md): Learn how the ToolWatch Service Schedule helps users track, plan, and report on upcoming tool maintenance.
- [Viewing a Work Order](https://helpcenter.alignops.com/en/articles/10523076-viewing-a-work-order.md): You can use the Work Orders Browser to search for any open or closed Work Orders.
- [Work Orders Home - General Navigation & Options](https://helpcenter.alignops.com/en/articles/10861290-work-orders-home-general-navigation-options.md)
- [Apply a Model Service Plan to a Tool](https://helpcenter.alignops.com/en/articles/11404216-apply-a-model-service-plan-to-a-tool.md): Apply a Service Plan from a Tool Model Record to a tool to ensure consistent maintenance scheduling.

### TW Task Management

- [Creating Tasks](https://helpcenter.alignops.com/en/articles/10275388-creating-tasks.md)
- [What are Workflows?](https://helpcenter.alignops.com/en/articles/10275459-what-are-workflows.md)
- [Create a New Workflow](https://helpcenter.alignops.com/en/articles/10275463-create-a-new-workflow.md)

### TW Tracking

- [Accessing Detailed Wireless Scan History for an Item](https://helpcenter.alignops.com/en/articles/13146277-accessing-detailed-wireless-scan-history-for-an-item.md): View detailed wireless scan history for a specific tool, including timestamps, locations, and gateway-captured scan events.
- [Assigning a Wireless Tag to a Tool in ToolWatch](https://helpcenter.alignops.com/en/articles/13123584-assigning-a-wireless-tag-to-a-tool-in-toolwatch.md): Learn how to link a registered wireless tag to a tool using the Wireless Tag Browser or Item Browser in ToolWatch.
- [Batteries for Gateways, GPS Devices, and BLE Tags](https://helpcenter.alignops.com/en/articles/13119349-batteries-for-gateways-gps-devices-and-ble-tags.md): Learn which batteries to use for gateways and GPS trackers and how to ensure proper device performance.
- [Best Practices for Tag Assignment \(Single-Piece Flow Method\)](https://helpcenter.alignops.com/en/articles/13123719-best-practices-for-tag-assignment-single-piece-flow-method.md): Avoid tag mix-ups and improve accuracy by using single-piece flow when assigning tags to tools.
- [How GPS Tracking Differs From Wireless Gateway Scanning](https://helpcenter.alignops.com/en/articles/13016257-how-gps-tracking-differs-from-wireless-gateway-scanning.md): Learn the key differences between GPS tracking and wireless gateway scanning in ToolWatch.
- [How to Install a Battery-Powered GPS Gateway](https://helpcenter.alignops.com/en/articles/13122384-how-to-install-a-battery-powered-gps-gateway.md): Learn how to mount and position a battery-powered GPS gateway for accurate wireless tracking outdoors or indoors.
- [How to Install a Wired Gateway \(Wall-Mounted Gateway Setup\)](https://helpcenter.alignops.com/en/articles/13134225-how-to-install-a-wired-gateway-wall-mounted-gateway-setup.md): Learn how to install a wired gateway, mount it correctly, and ensure strong wireless tracking performance.
- [How to Physically Attach Wireless Tags to Tools \(Tag Affixing Basics\)](https://helpcenter.alignops.com/en/articles/13015328-how-to-physically-attach-wireless-tags-to-tools-tag-affixing-basics.md): Learn common methods and best practices for attaching wireless tags securely to tools and equipment.
- [How Tool Scans Appear on the Map \(GPS, BLE, Barcode\)](https://helpcenter.alignops.com/en/articles/12462255-how-tool-scans-appear-on-the-map-gps-ble-barcode.md): Learn how GPS, BLE, and barcode scans update the ToolWatch Map, plus how shading shows data freshness.
- [How to View GPS Tracker Location Data](https://helpcenter.alignops.com/en/articles/13064389-how-to-view-gps-tracker-location-data.md): Learn how to view GPS tracker location data from Item Browser or Tracking Map in ToolWatch.
- [Registering a Wireless \(battery powered\) or Wired Gateway in ToolWatch](https://helpcenter.alignops.com/en/articles/13134322-registering-a-wireless-battery-powered-or-wired-gateway-in-toolwatch.md): Learn how to register a cellular wireless gateway in ToolWatch by selecting the location, model, and entering the device’s IMEI.
- [Registering a Wireless Tag in ToolWatch](https://helpcenter.alignops.com/en/articles/13123663-registering-a-wireless-tag-in-toolwatch.md): Learn how to register a wireless tag in ToolWatch by entering the MAC or IMEI and completing the required setup fields.
- [Reviewing Wireless Scan Results in the Item Browser](https://helpcenter.alignops.com/en/articles/13146256-reviewing-wireless-scan-results-in-the-item-browser.md): Learn how to filter, view, and interpret wireless tracking fields in Item Browser, including scan times and wireless scan locations.
- [Troubleshooting GPS Location Data](https://helpcenter.alignops.com/en/articles/13016274-troubleshooting-gps-location-data.md): Learn how to diagnose and resolve issues with missing, delayed, or inaccurate GPS location data in ToolWatch.
- [Understanding Wireless Tracking Reports](https://helpcenter.alignops.com/en/articles/13015940-understanding-wireless-tracking-reports.md): Learn how ToolWatch wireless tracking reports identify misplaced, inactive, or out-of-bounds tools.
- [Using the ToolWatch Map to Track Tools and Equipment](https://helpcenter.alignops.com/en/articles/12462275-using-the-toolwatch-map-to-track-tools-and-equipment.md): Track tools in real time using the ToolWatch Map. View locations, scans, and details with filters, legends, and hover cards.
- [Viewing Tool and Model Details from the Map](https://helpcenter.alignops.com/en/articles/12462242-viewing-tool-and-model-details-from-the-map.md): Hover over items on the ToolWatch Map to view quick details, then click through to full Item and Model Detail pages.
- [Wireless Tracking Troubleshooting Guide](https://helpcenter.alignops.com/en/articles/13016023-wireless-tracking-troubleshooting-guide.md): Find solutions for common wireless tracking issues with gateways, tags, and scan data.
- [Wireless Tracking Overview: Gateways, Tags, and Signal Detection](https://helpcenter.alignops.com/en/articles/13121026-wireless-tracking-overview-gateways-tags-and-signal-detection.md): Learn the basics of wireless tracking, including gateways, tags, signal range, and how ToolWatch collects location data.

### TW Mobile App

- [Cloud: Giving Align EAM Mobile App Access \(Video\)](https://helpcenter.alignops.com/en/articles/10275417-cloud-giving-align-eam-mobile-app-access-video.md)
- [Create a Service Request in the Mobile App](https://helpcenter.alignops.com/en/articles/11509249-create-a-service-request-in-the-mobile-app.md): Start a service request for a tool or equipment item using the Field or Warehouse mobile app.
- [Creating and Submitting Transfer Tickets in the ToolWatch Mobile App](https://helpcenter.alignops.com/en/articles/11435911-creating-and-submitting-transfer-tickets-in-the-toolwatch-mobile-app.md): Learn how to create, add items to, and submit Transfer Tickets directly from the ToolWatch Mobile App.
- [Creating Mobile Purchase Requests](https://helpcenter.alignops.com/en/articles/16162880-creating-mobile-purchase-requests.md): Learn how to create, add items, and submit purchase requests on the ToolWatch mobile app.
- [Field & Warehouse: Creating a Transfer Ticket \(Video\)](https://helpcenter.alignops.com/en/articles/10275419-field-warehouse-creating-a-transfer-ticket-video.md)
- [Field & Warehouse Receiving a Purchase Order \(Video\)](https://helpcenter.alignops.com/en/articles/10275467-field-warehouse-receiving-a-purchase-order-video.md)
- [Getting Started with the ToolWatch Mobile App](https://helpcenter.alignops.com/en/articles/11434247-getting-started-with-the-toolwatch-mobile-app.md): Learn how to install, log in, and activate your license for ToolWatch Mobile.
- [How to Create a New Scan in the Mobile App](https://helpcenter.alignops.com/en/articles/13370154-how-to-create-a-new-scan-in-the-mobile-app.md): Learn how to create a new wireless scan, interpret scan results, and view item details in the ToolWatch mobile app.
- [How to Detect and Link Wireless Tags in the Mobile App](https://helpcenter.alignops.com/en/articles/13198982-how-to-detect-and-link-wireless-tags-in-the-mobile-app.md): Use the ToolWatch mobile app to find unlinked wireless tags, add them, and link them to existing items in the field.
- [How to View Scan History in the Mobile App](https://helpcenter.alignops.com/en/articles/13370239-how-to-view-scan-history-in-the-mobile-app.md): Learn how to access wireless scan history, review past scan results, and view item details in the ToolWatch mobile app.
- [iOS vs Android Differences in the Mobile App](https://helpcenter.alignops.com/en/articles/11436433-ios-vs-android-differences-in-the-mobile-app.md): A side-by-side reference for key differences between iOS and Android versions of the ToolWatch Mobile App.
- [Log Equipment Usage in the Mobile App](https://helpcenter.alignops.com/en/articles/11509129-log-equipment-usage-in-the-mobile-app.md): How to record equipment usage details in the mobile app for tracking time, cost centers, and operators.
- [Mobile Wireless Scans Help Doc](https://helpcenter.alignops.com/en/articles/10275506-mobile-wireless-scans-help-doc.md)
- [Navigating the ToolWatch Mobile App](https://helpcenter.alignops.com/en/articles/11434264-navigating-the-toolwatch-mobile-app.md): Understand menus, navigation, and settings in both Field and Warehouse modes of the ToolWatch Mobile App.
- [Processing and Tracking Request Tickets \(Field and Warehouse\)](https://helpcenter.alignops.com/en/articles/11436268-processing-and-tracking-request-tickets-field-and-warehouse.md): Learn to process request tickets in ToolWatch Cloud, track statuses in the Field App, and collaborate on the Warehouse Mobile App.
- [Searching and Tracking Mobile Purchase Requests](https://helpcenter.alignops.com/en/articles/16163017-searching-and-tracking-mobile-purchase-requests.md): Easily search and filter purchase requests to check request details and status in the ToolWatch mobile app.
- [Searching in the ToolWatch Mobile App](https://helpcenter.alignops.com/en/articles/10275461-searching-in-the-toolwatch-mobile-app.md)
- [Searching for Tools and Materials in the ToolWatch Mobile App](https://helpcenter.alignops.com/en/articles/11434272-searching-for-tools-and-materials-in-the-toolwatch-mobile-app.md): Learn how to search for tools and materials in the ToolWatch Mobile App using filters and search options.
- [Spanish in the ToolWatch Mobile App](https://helpcenter.alignops.com/en/articles/11802117-spanish-in-the-toolwatch-mobile-app.md): ToolWatch now supports Spanish
- [User Role Permissions in the Mobile App](https://helpcenter.alignops.com/en/articles/10857932-user-role-permissions-in-the-mobile-app.md): Recommended permissions for Field and Warehouse mobile app user. This is not a comprehensive list but is starting point for configuration.
- [Use Wireless Scan to Track and Add Tagged Tools](https://helpcenter.alignops.com/en/articles/11509204-use-wireless-scan-to-track-and-add-tagged-tools.md): Scan for wireless tags, add new tagged items, and review scan history using the Wireless Scan tool in the mobile app.
- [Reviewing, Approving, and Denying Mobile Purchase Requests](https://helpcenter.alignops.com/en/articles/16163083-reviewing-approving-and-denying-mobile-purchase-requests.md): Learn how to review cost details and approve or deny purchase requests on the ToolWatch mobile app.
- [Adding Additional Counted Items \(Android and iOS\)](https://helpcenter.alignops.com/en/articles/11436280-adding-additional-counted-items-android-and-ios.md): Learn how to add more counted items to an existing Verify Ticket on Android and iOS devices.
- [Creating and Submitting Request Tickets \(Field Mode only\)](https://helpcenter.alignops.com/en/articles/11436162-creating-and-submitting-request-tickets-field-mode-only.md): Learn how to create, populate, and submit request tickets in Field Mode, including adding line item notes and tracking collaborations.
- [Creating and Using Verify Tickets \(Field Mode only\)](https://helpcenter.alignops.com/en/articles/11436275-creating-and-using-verify-tickets-field-mode-only.md): Create Verify Tickets in Field Mode to confirm tool assignments and inventory accuracy by location, employee, or user.
- [Field: Creating a Request \(Video\)](https://helpcenter.alignops.com/en/articles/10275448-field-creating-a-request-video.md)
- [Field Verify Tools \(Video\)](https://helpcenter.alignops.com/en/articles/10275466-field-verify-tools-video.md)
- [How to Create a Mobile Return in the ToolWatch Mobile App](https://helpcenter.alignops.com/en/articles/13188704-how-to-create-a-mobile-return-in-the-toolwatch-mobile-app.md): Learn how to create and submit a Mobile Return in ToolWatch Mobile, from selecting locations to scanning items and viewing status.
- [How to Save, Edit, and Manage Draft Mobile Returns in the ToolWatch Mobile App](https://helpcenter.alignops.com/en/articles/13189426-how-to-save-edit-and-manage-draft-mobile-returns-in-the-toolwatch-mobile-app.md): Learn how to save, reopen, edit, and delete draft Mobile Returns in the ToolWatch Mobile App before submitting them.
- [Mobile Returns: FAQ and Troubleshooting Guide for the ToolWatch Mobile App](https://helpcenter.alignops.com/en/articles/13189456-mobile-returns-faq-and-troubleshooting-guide-for-the-toolwatch-mobile-app.md): Find answers to common questions about creating, submitting, and managing Mobile Returns in the ToolWatch Mobile App.
- [Receiving Items Against a Purchase Order \(Field Mode Only\)](https://helpcenter.alignops.com/en/articles/11436453-receiving-items-against-a-purchase-order-field-mode-only.md): Learn how to locate, view, and receive purchase order items using the Receiving feature in the ToolWatch Mobile App.
- [When to Use Transfers vs Returns in ToolWatch](https://helpcenter.alignops.com/en/articles/13189475-when-to-use-transfers-vs-returns-in-toolwatch.md): Learn the difference between Transfers and Returns in ToolWatch and when to use each to keep inventory, responsibility, and billing accurate.
- [Warehouse: Express Check In \(Video\)](https://helpcenter.alignops.com/en/articles/10275416-warehouse-express-check-in-video.md)
- [Warehouse: Picking a Pick Ticket \(Video\)](https://helpcenter.alignops.com/en/articles/10275390-warehouse-picking-a-pick-ticket-video.md)
- [Creating New Items in Warehouse \(Mobile\)](https://helpcenter.alignops.com/en/articles/11849859-creating-new-items-in-warehouse-mobile.md): Use this feature to add tools, equipment, or materials to your warehouse inventory.

### Welcome to AlignOps

- [Learn about all of AlignOps' high performance solutions](https://helpcenter.alignops.com/en/articles/10513685-learn-about-all-of-alignops-high-performance-solutions.md)
- [AlignOps Contact Information](https://helpcenter.alignops.com/en/articles/13011492-alignops-contact-information.md): Contact Information for all AlignOps Products.
- [How do I access the Help Center?](https://helpcenter.alignops.com/en/articles/13835160-how-do-i-access-the-help-center.md)
- [How to Refresh Your Browser \(The "Safe" Way\)](https://helpcenter.alignops.com/en/articles/15361541-how-to-refresh-your-browser-the-safe-way.md): To fix website errors or see the most recent updates, you usually only need to clear your Cache. Following these steps will keep your passwords and login sessions intact.

### Troubleshooting 

- [Click here to see how to Access resources in the ToolWatch Help Center](https://helpcenter.alignops.com/en/articles/10414953-click-here-to-see-how-to-access-resources-in-the-toolwatch-help-center.md): The ToolWatch Help Center is designed to provide you with comprehensive resources and answers.
- [No Training Confirmation Email?](https://helpcenter.alignops.com/en/articles/10445208-no-training-confirmation-email.md): Follow these steps if you haven't received an email from our training team to confirm your email or enrollment confirmation.
- [How to Access the Help Center \(Video\)](https://helpcenter.alignops.com/en/articles/11010312-how-to-access-the-help-center-video.md)

### Professional Paid Services

- [Professional Services: On-Site Trainings](https://helpcenter.alignops.com/en/articles/11802282-professional-services-on-site-trainings.md): Real Training. Real Results. Right On-Site.
- [AlignOps Paid Professional Services Overview](https://helpcenter.alignops.com/en/articles/11802307-alignops-paid-professional-services-overview.md): Hands-On Help. High-Impact Results.

## Español

### Aplicación Móvil TW

- [Crear una solicitud de servicio en la aplicación móvil](https://helpcenter.alignops.com/es/articles/11509249-crear-una-solicitud-de-servicio-en-la-aplicacion-movil.md): Inicie una solicitud de servicio para una herramienta o equipo mediante la aplicación móvil de Campo o Almacen.
- [Transferencia Herramientas y Materiales](https://helpcenter.alignops.com/es/articles/11435911-transferencia-herramientas-y-materiales.md): Cree, añada y envíe solicitudes de transferencia a través de la aplicación móvil Toolwatch.
- [Introducción a la aplicación Móvil](https://helpcenter.alignops.com/es/articles/11434247-introduccion-a-la-aplicacion-movil.md): Aprenda a instalar, iniciar sesión y activar su licencia de ToolWatch Mobile.
- [Diferencias entre iOS vs Android en Aplicación Móvil](https://helpcenter.alignops.com/es/articles/11436433-diferencias-entre-ios-vs-android-en-aplicacion-movil.md): Aquí tiene una comparación de las diferencias principales entre las versiones de iOS y Android de la aplicación móvil ToolWatch.
- [Registro de Uso de Equipos](https://helpcenter.alignops.com/es/articles/11509129-registro-de-uso-de-equipos.md): Cómo registrar el uso de equipos en la aplicación móvil para monitorear el tiempo, en los centros de costos y operadores.
- [Navegando la Aplicación Móvil de ToolWatch](https://helpcenter.alignops.com/es/articles/11434264-navegando-la-aplicacion-movil-de-toolwatch.md): Entienda el menú, como navegar, y la configuración del modo de Campo y Almacén en la aplicación móvil.
- [Gestion y seguimiento de solicitudes \(Campo y Almacen\)](https://helpcenter.alignops.com/es/articles/11436268-gestion-y-seguimiento-de-solicitudes-campo-y-almacen.md): Aprenda a procesar tickets en ToolWatch Cloud, rastrear estados en la Field App y colaborar en la Warehouse Mobile App.
- [Búsqueda de Herramientas y Materiales en la Aplicación móvil de ToolWatch](https://helpcenter.alignops.com/es/articles/11434272-busqueda-de-herramientas-y-materiales-en-la-aplicacion-movil-de-toolwatch.md): Aprenda a buscar herramientas y materiales en la aplicación móvil de Toolwatch utilizando los filtros y opciones de búsqueda.
- [Español en la Aplicación Móvil de ToolWatch](https://helpcenter.alignops.com/es/articles/11802117-espanol-en-la-aplicacion-movil-de-toolwatch.md): Descripción general
- [Uso del Escaneo Inalámbrico Para Rastreo o Agregar Herramientas con etiquetas inalámbricas](https://helpcenter.alignops.com/es/articles/11509204-uso-del-escaneo-inalambrico-para-rastreo-o-agregar-herramientas-con-etiquetas-inalambricas.md): El Escaneo Inalámbrico permite buscar etiquetas, añadir artículos y ver el historial de escaneos.
- [Añadir artículos contados adicionales \(Android e iOS\)](https://helpcenter.alignops.com/es/articles/11436280-anadir-articulos-contados-adicionales-android-e-ios.md): Aprenda a añadir más artículos contados a un ticket de verificación existente en dispositivos Android e iOS.
- [Crear y Someter Solicitud \(Modo Campo Únicamente\)](https://helpcenter.alignops.com/es/articles/11436162-crear-y-someter-solicitud-modo-campo-unicamente.md): Aprenda a crear, completar y enviar tickets de solicitud en Field Mode, incluyendo cómo agregar notas de línea de artículo y rastrear colaboraciones.
- [Creación y Uso de Boletos de Verificación \(Modo Campo\)](https://helpcenter.alignops.com/es/articles/11436275-creacion-y-uso-de-boletos-de-verificacion-modo-campo.md): Creación de boletos de verificación en modo campo para confirmar asignación de herramientas e inventario por ubicación, empleado o usuario.
- [Recepción de artículos de una Orden de Compra \(solo en modo de campo\)](https://helpcenter.alignops.com/es/articles/11436453-recepcion-de-articulos-de-una-orden-de-compra-solo-en-modo-de-campo.md): Aprenda a usar la función Recibir de la aplicación móvil ToolWatch para localizar, ver y recibir artículos de una orden de compra.
- [Creando Articulos Nuevos en Area de Alamacen \(Movil\)](https://helpcenter.alignops.com/es/articles/11849859-creando-articulos-nuevos-en-area-de-alamacen-movil.md): Utilice esta función para agregar herramientas, equipos, o materiales a su inventario de Almacén.