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Single Sign On SAML Setup

See the SAML settings ToolWatch uses for single sign-on, the details it needs from your identity provider, and the user claims.

ToolWatch can be configured to rely on an identity provider as the source of truth for user authentication and authorization. This configuration uses the Security Assertion Markup Language (SAML) standard to exchange identity information between ToolWatch (the service provider) and a configured identity provider. Using an identity provider with ToolWatch can simplify user management and improve security.

Some of the benefits of SAML include:

  • Improved security

  • Ease of use

  • Reduced management and setup needs for system administrators

  • Reduced waste from time spent entering/re-entering passwords or forgetting passwords

ToolWatch Service Provider Settings

ToolWatch acts as the service provider in the SAML2 SP-Initiated HTTP Redirect Binding flow, and IdP-Initiated login is also supported (it can be enabled per domain claim). The following are ToolWatch's SAML2 service provider configuration attributes:

Attribute

Value

Entity ID (Identifier)

https://cloud.toolwatch.com/login/sso/saml2/metadata (A custom Entity ID may optionally be specified in ToolWatch's configuration to override this setting. If specified, the custom value will be set as the saml:Issuer in the ToolWatch SAML2 authorization request.)

Assertion Consumer Service URL (Callback URL, Reply URL)

Logout URL


Identity Provider Settings ToolWatch Needs

ToolWatch requires the following identity provider configuration attributes:

Attribute

Description

Identity Provider Login URL

ToolWatch will direct AuthnRequests to this URL

Issuer (Identifier)

Unique name for the identity provider

Identity Provider Certificate

Public key X.509 corresponding to signed responses from the identity provider


User Claim Attributes

ToolWatch will read the following attributes from the user claim:

Attribute

Required?

Description

saml:Subject/saml:NameId

Required

An emailAddress-format NameID is preferred and becomes the ToolWatch username. A non-email NameID is also accepted as long as the user's email is supplied via an attribute (see below).

User.email; or the ADFS claim URI .../claims/emailaddress; or mail

Used when the NameID is not email-format

The user's email address; becomes the ToolWatch username when the NameID is not an emailAddress-format value.

first_name; or the ADFS claim URI .../claims/givenname; or User.FirstName; or givenName (tried in that order)

Required for just-in-time user creation

First name of the ToolWatch employee

last_name; or the ADFS claim URI .../claims/surname; or User.LastName; or sn (tried in that order)

Required for just-in-time user creation

Last name of the ToolWatch employee

Optional

Unique user role name in ToolWatch that the user should have authorization for, e.g. "Admin". If a supplied user role name doesn't exist, or is not unique, just-in-time user creation does not happen and the login request is denied. If no user_role claim is supplied — and "require user role claim" is not enabled for the domain and no default role is configured — the just-in-time-created (or newly promoted) user is granted ToolWatch's built-in Admin role. Configure a default role, or require the claim, to avoid unintentionally granting Admin.

Optional

Unique stock location description in ToolWatch that the user is pinned to, e.g. "Warehouse A". If the stock location description doesn't exist, or is not unique, just-in-time user creation does not happen and the login request is denied.

Only required in multi-database scenarios

Unique orgId that the user will be just-in-time created in. Required when the same identity provider is controlling logins across multiple ToolWatch databases, e.g. "TOOL1"

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