Work Orders Home – Navigation & Options
The Work Orders section allows users to track the status of orders, including Pending, In Progress, Complete, Partial, and Cancelled. ToolWatch enables users to digitally manage service progress, completion, and associated parts, materials, and costs.
Key Features & Navigation:
+ Create Work Order – Click to generate a new work order.
Browser Work Orders – Search for work orders by status: Open, Closed, or All.
Status – Filter work orders by their current state.
Assigned To – Locate work orders assigned to specific users.
Created Date – Set a date range to refine searches.
Service Request – Search by service request description (editable in Administration > Company Lists > Descriptions).
Current Assignment – Find work orders based on the employee or location assigned at the time of request.
Search – Click Search to execute the search based on selected criteria.
Actions Menu – View, schedule, or delete a selected work order.
Work Order Details (columns) Displayed:
No. (Work Order Number): Displays order number
Status: – Displays current status (Pending, In Progress, Complete, Partial, or Cancelled).
Created Date: Date the work order was created.
State – Displays whether work order is Open or Closed.
Service Request Note: Displays added notes,
Urgency: Displays urgency levels (High, Normal, Low).
Item No.: Displays the unique item number assigned to the item.
Barcode: Display the unique barcode number assigned to the item.
Manufacturer: The company that produced the tool or equipment.
Model: The specific model associated with the work order.
Item Description.
Requested Service: Lists requested service.
Due: Completion deadline.
Total Charges – Displays costs associated with the service.
Current Assignment – Identifies the employee or location assigned to the tool or equipment.
