The Returns History window allows you to view details about open and closed return transactions, including item-level information and associated project details. You can also filter and search to quickly find specific returns.
How to Access the Returns History Window
From the Navigator Panel, expand the Inventory Movement module.
Click Returns History.
What You Can Do in Returns History
Once in the Returns History window, you can search, filter, and review returns submitted through ToolWatch. This screen is read-only—returns cannot be edited or reopened from this view.
Key Features and Tools
Search Bar: Use keywords or ticket numbers to locate specific returns.
Date Filter: Filter results based on a time range (e.g., Last 30 days).
Status Filter: Filter by return status—Open, Closed, or All.
Expandable Rows: Click any row to see item-level return details, including item name, description, and quantity.
Column Headers: Use to sort or filter by any of the following:
Column | Description |
Status | Shows the return’s current state (e.g., Submitted, Closed). |
Date | The date the return was submitted. |
Ticket | The unique identifier for the return (e.g., RT-17). |
Project | The project or location the return is associated with. |
Items | The number of items included in that return ticket. |
