Overview
Draft Returns allow field users to begin a Mobile Return in the ToolWatch Mobile App and complete it later. Drafts can be reopened, edited, or deleted at any time before submission. Once a return is submitted, it becomes read-only and cannot be modified.
Use this article when you need to:
Save a Mobile Return you are not ready to submit
Reopen a draft and continue working
Update locations, dates, or items
Delete drafts you no longer need
For instructions on creating and submitting a new Mobile Return, see the article “How to Create a Mobile Return in the ToolWatch Mobile App.”
Save a Mobile Return as a Draft
Follow these steps when you want to save your in-progress return and finish it later.
From the Draft Return screen, tap the three dots (...) in the upper-right corner.
Tap Save Draft.
Note: At least one item must be added before a return can be saved as a draft.
Reopen and Edit a Draft Mobile Return
You can return to any saved draft at any time.
From the menu, tap Return.
Confirm you are on the Draft tab.
Tap the draft you want to open.
Make any updates needed:
Change Return To or Return From locations
Adjust the Pick Up date
Add or remove items
To save changes without submitting, tap the three dots (...) and select Save Draft again.
To finish and send the return, tap Submit.
Delete a Draft Mobile Return
Use these steps to permanently delete a draft you no longer need.
From the ToolWatch Mobile App menu, tap Return and ensure you are on the Draft tab.
Tap the draft you want to delete.
When the action menu appears, tap Delete Draft.
In the confirmation window, tap Discard to permanently delete the draft.
Tap Cancel if you do not want to delete the draft.
FAQs About Managing Draft Mobile Returns
Can I edit a Mobile Return after submitting it?
No. Once submitted, a return becomes read-only. You can only edit or delete a return while it is saved as a draft.
Do I need at least one item added before saving a draft?
Yes. The Save Draft option appears only after at least one item has been added.
How do I find all of my draft returns?
Go to Return → Draft. All saved drafts appear here.
Can I delete a submitted return?
No. Only drafts can be deleted. Submitted returns cannot be changed or removed.
Can I have multiple draft returns at once?
Yes. Each draft is saved separately and identified by its Return To/From locations and pickup date (if selected).