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Accessing Detailed Wireless Scan History for an Item

View detailed wireless scan history for a specific tool, including timestamps, locations, and gateway-captured scan events.

Overview

Wireless Scan History shows every recorded detection of a tagged item. It helps you determine where a tool was last seen, how often it has scanned, and when it moved between locations. This feature is useful for auditing, investigation, and troubleshooting.


Before You Begin

If you cannot locate the item you want to review, first filter the Item Browser to show only wireless-tagged items. This makes it easier to identify which tools have wireless tracking data available.


How to View Wireless Scan History

Follow these steps for any item with a wireless tag:

  1. Expand Inventory.

  2. Select Item Browser.

  3. In the Categories panel, select the category for the asset (for example, Drill).

  4. Right-click the item and select View Scans.

    1. You can also open the Actions menu and select View Scans.

This opens the full scan history for the item.


How to Interpret Scan History

The Scan History window displays a set of data fields that may require horizontal scrolling to view in full. The following table explains each scan history column and how to use the information it provides.

Scan History Field Definitions

Field

What It Means

How to Use It

Time Scanned

The exact date and time the gateway detected the wireless tag.

Helps determine how recently the item was scanned and whether it is actively reporting.

Scan Type

The method of detection (e.g., BleTracking).

Indicates the type of scan that occurred and confirms it was captured by a gateway.

Scanned By

The gateway or device that recorded the scan (e.g., “Mobile 001,” “Main Warehouse”).

Helps identify which gateway detected the item and can indicate movement between areas.

Scan Location

The ToolWatch Location where the scan occurred (e.g., Warehouse, Yard, Jobsite).

Confirms if the item is in the expected location or if it may have moved.

Scan Area

A gateway-defined Area inside the ToolWatch Location, such as Tool Room, Yard Zone, or Receiving Dock.

Helps pinpoint the item’s position within a larger site; useful for on-site searches.

Latitude

The GPS latitude captured during the scan (available for GPS-enabled devices only).

Helps verify outdoor positioning or movement across large or open environments.

Longitude

The GPS longitude captured during the scan.

Used with latitude to determine the exact scan position on a map.


Why Scan History Matters

Scan History helps you:

  • Confirm location movement: Track when a tool moved between sites or warehouse areas.

  • Investigate missing tools: Look at the last known scan to determine where it was last seen.

  • Validate wireless gateway performance: Consistent or inconsistent scan frequencies can indicate gateway placement or power issues.

  • Audit tool activity: Useful for tracking usage patterns or verifying whether a tool has been active.


Troubleshooting Using Scan History

Few or no scans recorded

Check:

  • Gateway placement and power

  • Whether the tag is properly attached

  • If the tag was assigned to the correct item

  • Whether the area has cell service for gateway updates

Scan gaps or long periods without detection

  • Battery-powered gateways check in only a few times per day

  • Plug-in gateways check in more frequently (about every 10 minutes)

  • A tool may have been moved out of gateway range

Unexpected scan locations

  • Verify the tag is on the correct tool

  • Ensure the correct tag was assigned (common error)

  • Confirm gateway areas are configured properly


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