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Managing Purchase Request Notifications (Pro & Enterprise)

Set up and customize your in-app, email, and SMS alerts for request submissions and status changes.

ToolWatch offers several notification options to keep users informed as a request moves through the approval process. You can manage these preferences to ensure you are alerted via your preferred method.

In-App Notifications You will automatically receive notifications inside ToolWatch when a request you submitted is Approved or Rejected, or if you are mentioned in a Collaboration comment .

Email and SMS Notifications Follow these steps to customize your external alert preferences:

  1. Select your profile image in the top-right corner of the screen.

  2. Navigate to the User Preferences/Notifications section.

  3. Select the + Add button next to the Mobile or Phone field to register your number for SMS alerts.

  4. The User Notifications and Location Notifications tabs are located beside each other; select the one you wish to configure:

    • Under the User Notifications tab, locate the Purchase Request category and toggle the Email or SMS switches for your preferred alerts.

    • Under the Location Notifications tab, you can also toggle alerts for when a purchase request changes status.

  5. Toggle the Email or SMS switches to ON for the following options:

    • Purchase Requests at a Location I Supervise Need Approval (User Notifications)

    • Purchase Requests at Any Location Need Approval (User Notifications)

    • Purchase Requests Submitted by Me Have Changed Status (User Notifications)

    • Purchase Requests at this location needs approval (Location Notifications)

  6. Select Save Changes to finalize your notification settings.

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