Purpose & Benefit
Administrators can establish global default Scan Box search filters across the entire organization. These default settings establish the baseline search behavior for both ToolWatch Web users and ToolWatch Mobile App users. This ensures consistent item search behavior across field, warehouse, and office operations while allowing admins to roll out global updates or manage defaults without unnecessarily overwriting individual user preferences.
How to Configure Default Scan Box Filters
Log into the ToolWatch web portal as an administrator and click Administration in the left navigation menu.
Click Company Settings.
Scroll to the Return Scan Box Results For section and check or uncheck the boxes for Item Number, Barcode, Serial Number, and Model UPC.
Click Apply Settings... to open the Scan box settings options modal.
Select your rollout rule (Apply to all users who haven't customized this setting (Recommended), Apply to all users (overwrite user settings), or Only apply to new users).
Click Save.
Click Save Changes at the bottom right corner of the page to commit your default configurations.