The Service Schedule helps users track, plan, and report on upcoming service work. Service events are triggered by one of three criteria:
By Date: A scheduled recurrence date.
By Meter: Upcoming meter readings.
By Turns: Upcoming turn or “assignment”.
Tools with active Service Plans generate entries in the Service Schedule, with each plan creating a single entry based on the next due date, regardless of the number of tasks within the plan.
The schedule follows visibility rules based on the user’s location in the Org Tree. Tools with multiple Service Plans may have multiple entries.
When a Service Plan reaches its recurrence date, meter reading, or turn, a message appears in the Message Center stating, "There are tools needing to be serviced." Clicking this message directs users to the Work Order Browser, where processing the listed Work Orders will clear the notification.
